Tenancy Progressor/ Lettings Coordinator
6 days ago
Job Summary:
We are seeking an experienced Tenancy Progressor to join our team at Deverell Smith Recruitment Ltd. As a Tenancy Progressor, you will play a crucial role in the successful leasing of residential units in our private rented sector (PRS) platform.
Key Responsibilities:
- Administer new tenancies to relevant deadlines and ensure timely completion of all necessary paperwork.
- Communicate effectively with tenants and internal stakeholders to maintain high levels of customer satisfaction.
- Manage the tenancy referencing process, ensuring all outstanding references are regularly chased in a timely manner.
- Process incoming enquiries and respond to tenant queries in a professional and courteous manner.
- Draft and issue tenancy documentation, including tenancy agreements and welcome packs.
- Update and maintain accurate records of all live applications and tenancies.
- Ensure compliance with all relevant processes and procedures, including the issuance of compliance documents to each household ahead of their move-in date.
Requirements:
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple deadlines.
- Proven knowledge and experience of the private rented sector, with a focus on single-family housing.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with tenants and internal stakeholders.
- Strong attention to detail and ability to maintain accurate records.
- ARLA qualification is desirable, but not essential.
- Excellent IT skills, including proficiency in MS Office Suite and lettings management systems.
What We Offer:
As a Tenancy Progressor at Deverell Smith Recruitment Ltd, you will have the opportunity to work with a leading provider in the private rented sector, dedicated to providing quality, modern family homes for rent in the UK. You will be part of a dynamic team that values diversity, inclusion, and equality, and is committed to creating a welcoming and inclusive environment for all employees.
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