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Job Title: Lettings Progressor
Job Type: Full-time
Location: Reading, UK
About Us: DiSRUPT Recruitment Agency | B Corp is a leading recruitment agency specializing in property and lettings industry. We are seeking a highly organized and customer-focused Lettings Progressor to join our team.
Key Responsibilities:- Progress Tenancies: Manage and maintain up-to-date records on the progress of each file, ensuring timely completion of tasks and minimizing void periods.
- Database Management: Maintain a database of live applications and progress files through the lettings process efficiently.
- Customer Service: Provide exceptional customer service to tenants, internal stakeholders, and external partners, ensuring high levels of satisfaction and loyalty.
- Administrative Tasks: Administer new tenancies, tenancy renewals, and other administrative tasks as required, ensuring accuracy and attention to detail.
- Communication: Ensure regular communication with tenants, internal stakeholders, and external partners, providing updates on the progress of tenancy applications and renewals.
- Problem-Solving: Identify and resolve issues promptly, ensuring minimal disruption to the lettings process.
- Compliance: Ensure compliance with all relevant processes, including Assured Shorthold Tenancy Legislation and other regulatory requirements.
- Experience: Proven experience in a similar role, preferably in the lettings industry.
- Skills: Strong organizational and administrative skills, excellent customer service skills, and proficiency in MS Office Suite and lettings management systems.
- Qualifications: ARLA/Propertymark qualification desirable.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team: A collaborative and supportive team environment.