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Lettings Progressor

2 months ago


Reading, Reading, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time
{"title": "Lettings Progressor", "description": "About the Role

We are seeking a highly organized and detail-oriented Lettings Progressor to join our team at DiSRUPT Recruitment Agency | B Corp. As a Lettings Progressor, you will be responsible for progressing tenancies across all sites, managing records, and maintaining a database of live applications.

Key Responsibilities
  • Administer new tenancies and tenancy renewals to relevant deadlines.
  • Ensure regular communication with tenants and internal stakeholders.
  • Maintain customer satisfaction levels through effective management of the move-in process.
  • Manage the tenancy referencing process and ensure compliance with all relevant processes.
  • Deal with incoming enquiries and act as the point of contact for customers.
  • Draft and issue tenancy documentation and set up Direct Debits for ongoing rental payments.
  • Maintain and update database in relation to all live applications.
Requirements
  • Strong organisational and administrative skills.
  • Proven knowledge and experience of the London Lettings Market.
  • Excellent diary/time management skills and ability to work under pressure.
  • Outstanding customer service skills and excellent verbal and written communication skills.
  • Demonstrable attention to detail and a collaborative team player.
  • Proficient in presenting and interpreting information accurately and professionally.
  • Excellent IT skills including MS Office Suite and lettings management systems.
What We'll Offer
  • A sociable and dynamic work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.
", "lang_code": "en-US"}