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Lettings Progressor

1 month ago

Reading, Reading, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time
Job Title: Lettings Progressor

We are seeking a highly organized and detail-oriented Lettings Progressor to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our lettings team, you will be responsible for progressing tenancies across all sites, ensuring timely and efficient management of applications, and providing exceptional customer service to our clients.

About the Role:

The Lettings Progressor will be responsible for:

  • Administering new tenancies and tenancy renewals to relevant deadlines
  • Ensuring regular communication with tenants and internal stakeholders
  • Maintaining customer satisfaction levels through effective management of the move-in process
  • Managing the tenancy referencing process and ensuring all outstanding references are regularly chased
  • Dealing with incoming enquiries and acting as the point of contact for customers during the referencing and pre-tenancy process
  • Drafting and issuing tenancy documentation and taking up front payments
  • Maintaining and updating database records in relation to all live applications
Requirements:

To be successful in this role, you will need:

  • Strong organisational and administrative skills
  • Proven knowledge and experience of the London Lettings Market
  • Excellent diary/time management skills and ability to work under pressure
  • Outstanding customer service skills and excellent verbal and written communication skills
  • Demonstrable attention to detail and a collaborative team player
  • Proficient in MS Office Suite and lettings management systems
What We Offer:

As a valued member of our team, you will enjoy:

  • A sociable and dynamic working environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

If you are a motivated and detail-oriented individual with a passion for customer service and property, we would love to hear from you.