Service Reception Manager

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Job Title: Service Reception Manager

Location: Marshall Jaguar Land Rover Cambridge

Job Category: Aftersales

Job Description:

We are seeking a highly skilled Service Reception Manager to join our team at Marshall Jaguar Land Rover Cambridge. As a key member of our aftersales team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service reception.

Key Responsibilities:

  • Provide day-to-day guidance and direction to a team of Service Advisors
  • Ensure the highest level of customer care and satisfaction are delivered at all times
  • Identify areas of improvement for the service reception department to improve performance and customer satisfaction
  • Plan ahead and manage time effectively to ensure all tasks are achieved
  • Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives

Requirements:

  • Ideal experience in a similar role within a vehicle dealership
  • Ability to remain professional, calm and positive at all times
  • Approach tasks eagerly and cooperate fully when requested
  • Proactive mind set
  • Positive, can-do attitude
  • Outstanding organisation and time management skills with the ability to work to deadlines

About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 24 of the world's most popular and celebrated car, van, truck and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply online and one of our recruitment specialists will be in touch.



  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception ManagerLocation: Marshall Jaguar Land Rover CambridgeJob Category: AftersalesJob Description:As a Service Reception Manager at Marshall Motor Group, you will be responsible for leading a team of Service Advisors to deliver exceptional customer care and satisfaction. Your primary goal will be to drive performance on the service...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are currently recruiting for a Service Reception Manager to join our Jaguar Land Rover dealership in Cambridge.Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.Key ResponsibilitiesProvide day-to-day guidance and...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception SupervisorLocation: Land Rover BedfordJob Summary: We are seeking a Service Reception Supervisor to join our team at Land Rover Bedford. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role OverviewAs a Service Reception Manager at Marshall Motor Group, you will be responsible for leading a team of Service Advisors at our Volkswagen store in Coulsdon. This role offers the opportunity to utilize your leadership skills to drive performance on our service reception and deliver exceptional customer care and satisfaction.Key...

  • Reception Lead

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Reception Lead Role OverviewThe Cavendish Laboratory is seeking a highly organized and friendly Reception Lead to provide a welcoming and efficient reception and concierge service to students, staff, and visitors across the Cavendish estate.As part of the Soft Facilities team, the successful candidate will lead the reception team to deliver an exceptional...

  • Reception Lead

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Role OverviewThe Cavendish Laboratory is seeking a highly organized and professional Reception Lead to provide a welcoming and efficient reception service to students, staff, and visitors. This role will involve leading the reception team to deliver exceptional customer service, planning and supervising reception duties, and championing continuous...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role: Service Reception ManagerLocation: Volkswagen DealershipJob Summary:We are seeking a highly skilled Service Reception Manager to join our Volkswagen dealership in Milton Keynes. As a key member of our aftersales team, you will be responsible for providing exceptional customer service and driving performance on our service reception.Key...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role OverviewThe Service Reception Manager at Marshall Motor Group will be responsible for leading a team of Service Advisors at our Volkswagen store in Coulsdon. This role requires a strong leader who can drive performance and deliver exceptional customer care.Key ResponsibilitiesProvide guidance and direction to the Service Advisors teamEnsure high levels...

  • Reception Lead

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Reception Lead Role OverviewThe Cavendish Laboratory is seeking a highly organized and professional Reception Lead to provide a welcoming and efficient reception service to students, staff, and visitors. As part of the Soft Facilities team, you will be responsible for leading the reception team to deliver exceptional customer service across the estate.Key...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role OverviewThe Service Reception Manager will be responsible for leading a team of Service Advisors at our Volkswagen dealership in Coulsdon. This role requires a strong leader who can drive performance and deliver exceptional customer care.Key ResponsibilitiesProvide guidance and direction to the Service Advisors teamEnsure the highest level of customer...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    The University of Cambridge is seeking a skilled Facilities and Reception Manager to join its Business Team. The successful candidate will be responsible for ensuring the provision of satisfactory infrastructure services for staff and visitors, including building maintenance, security access, cleaning, hospitality, and meeting room provision. They will also...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role OverviewThe Service Reception Manager will be responsible for leading a team of Service Advisors and ensuring the highest level of customer care and satisfaction are delivered at all times. This role requires strong leadership skills, with the ability to drive performance and identify areas for improvement.Key ResponsibilitiesProvide day-to-day guidance...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception Manager - Volkswagen Milton KeynesLocation: Volkswagen Milton KeynesJob Summary:We are seeking a highly skilled Service Reception Manager to join our Volkswagen dealership in Milton Keynes. As a key member of our team, you will be responsible for providing exceptional customer service and leading a team of Service Advisors to...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception Manager - Volkswagen Milton KeynesLocation: Volkswagen Milton KeynesJob Summary:We are seeking an experienced Service Reception Manager to join our team at Volkswagen Milton Keynes. As a key member of our aftersales department, you will be responsible for leading a team of Service Advisors and ensuring the highest level of...


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Job SummaryThe University of Cambridge is seeking a skilled Facilities and Reception Manager to join its Business Team. This is a key role that requires a self-motivated and enthusiastic individual to manage the main site at the Institute of Metabolic Science on the Cambridge Biomedical Campus.Main ResponsibilitiesManagement of the main site at the Institute...

  • Reception Lead

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    The Cavendish Laboratory is seeking a highly organized and professional Reception Lead to provide a welcoming and efficient reception service to students, staff, and visitors.This is an exciting opportunity to join our dedicated community and work as part of the Soft Facilities team, providing a positive and friendly experience for all.The successful...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception ManagerLocation: Marshall Motor GroupJob Summary:We are seeking a highly skilled Service Reception Manager to join our team at Marshall Motor Group. As a Service Reception Manager, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Role OverviewWe are seeking a highly skilled Service Reception Manager to join our team at Marshall Motor Group's Jaguar Land Rover dealership in Cambridge.


  • Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

    Job SummaryThe University of Cambridge is seeking a skilled Facilities and Reception Supervisor to join its Business Team. This is a busy and reactive role that requires excellent inter-personal skills, organisational skills, and experience of problem solving and people management.Key ResponsibilitiesManage the main site at the Institute of Metabolic...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service Reception ManagerLocation: Marshall Jaguar Land Rover CambridgeJob Summary: We are seeking a highly skilled Service Reception Manager to join our team at Marshall Jaguar Land Rover Cambridge. As a Service Reception Manager, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the...