Medical Office Coordinator

5 days ago

London, Greater London, United Kingdom North Kensington Medical Centre Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at North Kensington Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service and administrative support.

Main Responsibilities

  • Answer and direct phone calls, responding to patient inquiries and providing information as needed.
  • Manage patient appointments, including scheduling and rescheduling as necessary.
  • Take and deliver messages to healthcare providers and other staff members.
  • Process and manage patient records, including scanning and filing documents.
  • Coordinate with healthcare providers to ensure seamless patient care.
  • Provide administrative support to the healthcare team, including data entry and other tasks as needed.
  • Ensure the reception area is tidy and organized, and that all necessary supplies are available.
  • Maintain confidentiality and handle sensitive patient information with discretion.

Requirements

  • Previous experience in a medical reception or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in computer software and systems, including SystmOne.

About Us

North Kensington Medical Centre is a well-established medical practice dedicated to providing high-quality patient care. We are a team of healthcare professionals who are passionate about delivering exceptional service and making a positive impact in our community.

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