Medical Office Coordinator
2 months ago
Fitzrovia Medical Centre is a dynamic and compassionate healthcare provider dedicated to delivering exceptional patient care. Our team is committed to staying updated with the latest medical and technological advancements to ensure the best possible outcomes for our patients.
Job SummaryWe are seeking a skilled Medical Office Coordinator to join our team at Fitzrovia Medical Centre. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our healthcare services. Your primary responsibility will be to provide efficient administrative support and excellent customer service to patients and healthcare professionals.
Key Responsibilities- Patient Reception and Triage: Greet and welcome patients in a professional and friendly manner. Register new patients, update existing records, and verify personal information. Conduct initial assessments and prioritize patient appointments based on urgency.
- Appointment Scheduling: Coordinate patient appointments, ensuring appropriate allocation of time slots and healthcare providers. Utilize electronic scheduling systems to manage appointments and maintain an organized schedule.
- Communication and Information Management: Answer phone calls, respond to inquiries, and provide information on clinic services and procedures. Liaise with healthcare professionals, hospitals, and external agencies to facilitate referrals and coordinate patient care.
- Record Keeping and Data Entry: Maintain accurate electronic and paper-based patient records, ensuring compliance with data protection regulations. Process paperwork related to patient registration, medical history updates, and prescription requests.
- Billing and Administrative Support: Assist with processing invoices, billing patients, and handling financial transactions. Provide general administrative support, including filing, photocopying, and managing correspondence.
- Medical Supplies and Inventory Management: Monitor and order office supplies, medical supplies, and equipment as needed. Ensure that inventory levels are maintained and equipment is in working order.
- Patient Advocacy and Support: Act as a liaison between patients and healthcare professionals, addressing queries, concerns, and providing guidance on administrative matters.
- Adherence to Policies and Regulations: Follow NHS guidelines, policies, and procedures related to confidentiality, security, and healthcare compliance.
Qualifications and Skills
- Excellent communication skills, both verbal and written.
- Strong organizational skills with an attention to detail.
- Proficient in using computer systems and office software, including electronic health records (EHR) systems.
- Ability to multitask in a fast-paced environment.
- Knowledge of medical terminology and basic understanding of healthcare processes is a plus.
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London, Greater London, United Kingdom Fitzrovia Medical Centre Full timeAbout the RoleFitzrovia Medical Centre is seeking a skilled Administrator to support our NHS General Practice. As an integral part of our patient-focused environment, you will play a pivotal role in ensuring seamless operations and exceptional care delivery.Key ResponsibilitiesCoordinate patient appointments, ensuring appropriate allocation of time slots and...
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London, Greater London, United Kingdom Fitzrovia Medical Centre Full timeAbout the RoleFitzrovia Medical Centre is seeking a skilled Administrator to support our NHS General Practice. As an integral part of our patient-focused environment, you will play a pivotal role in ensuring seamless operations and exceptional care delivery.Key ResponsibilitiesCoordinate patient appointments, ensuring appropriate allocation of time slots and...
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London, Greater London, United Kingdom Fitzrovia Medical Centre Full timeAbout the RoleFitzrovia Medical Centre is seeking a skilled Administrator to support our NHS General Practice. As an integral part of our patient-focused environment, you will play a pivotal role in ensuring seamless operations and exceptional care delivery.Key ResponsibilitiesManage patient appointments, ensuring the schedule runs smoothly and...
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