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Medical Office Coordinator

2 months ago

London, Greater London, United Kingdom Fitzrovia Medical Centre Full time

About the Role

Fitzrovia Medical Centre is seeking a skilled Administrator to support our NHS General Practice. As an integral part of our patient-focused environment, you will play a pivotal role in ensuring seamless operations and exceptional care delivery.

Key Responsibilities

  • Coordinate patient appointments, ensuring appropriate allocation of time slots and healthcare providers.
  • Manage patient records, ensuring confidentiality and accuracy.
  • Handle phone calls, respond to inquiries, and provide information on clinic services and procedures.
  • Process prescriptions, manage billing, and handle financial transactions.
  • Support administrative tasks, including filing, data entry, and maintaining office supplies.
  • Act as a liaison between patients and healthcare professionals, addressing queries and concerns.

Requirements

  • Excellent communication and organisational skills.
  • Proficient in using computer systems and office software, including electronic health records (EHR) systems.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of medical terminology and basic understanding of healthcare processes is a plus.

About Us

Fitzrovia Medical Centre is a vibrant and dynamic General Practice within the heart of Central London. Our team is committed to providing high-quality patient care and is dedicated to staying updated with the latest medical and technological advancements.