Medical Office Coordinator

2 weeks ago


London, Greater London, United Kingdom The Wick Surgery Full time

Job Summary:

The Wick Surgery is seeking a highly skilled and organized Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Main Responsibilities:

  • Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective manner.
  • Provide general administrative assistance to the Practice team and project a positive and friendly image to patients and other visitors.
  • Process appointment requests via telephone or in person.
  • Manage patient records, including registrations, medical history, and test results.
  • Process repeat prescription requests in accordance with Practice Guidelines.
  • Perform various administrative tasks, including data entry, filing, and photocopying.
  • Maintain confidentiality and handle sensitive information with discretion.

Requirements:

  • Minimum of 2 GCSEs or equivalent in Maths and English.
  • Relevant work experience in a healthcare setting or administrative role.
  • Excellent communication and interpersonal skills.
  • Ability to work as part of a team and prioritize tasks effectively.
  • Good IT skills, including proficiency in Microsoft Office and Emis Web.

What We Offer:

  • A comprehensive induction program to ensure a smooth transition into the role.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.


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