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Medical Office Coordinator
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at North Kensington Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service and administrative support.
Main Responsibilities
- Answer and direct phone calls, responding to patient inquiries and providing information as needed.
- Manage patient appointments, including scheduling and rescheduling as necessary.
- Take and deliver messages to healthcare providers and other staff members.
- Process and manage patient records, including scanning and filing documents.
- Coordinate with healthcare providers to ensure seamless patient care.
- Provide administrative support to the healthcare team, including data entry and other tasks as needed.
- Ensure the reception area is tidy and organized, and that all necessary supplies are available.
- Maintain confidentiality and handle sensitive patient information with discretion.
Requirements
- Previous experience in a medical reception or administrative role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in computer software and systems, including SystmOne.
About Us
North Kensington Medical Centre is a well-established medical practice dedicated to providing high-quality patient care. We are a team of healthcare professionals who are passionate about delivering exceptional service and making a positive impact in our community.
