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Medical Office Coordinator
2 months ago
Job Summary
Grove Medical Centre is seeking a highly organized and detail-oriented individual to join their team as a Medical Office Coordinator. This is a full-time position that requires flexibility and adaptability to work varying hours based on the practice's needs.
Main Responsibilities
- To provide exceptional patient service and support in a fast-paced medical environment.
- To maintain accurate and up-to-date patient records and data sets, ensuring confidentiality and adherence to practice protocols.
- To assist clinical staff in the efficient running of clinics and surgeries, providing clerical support as needed.
- To coordinate appointments, maintain schedules, and ensure seamless communication with patients and staff.
- To handle patient inquiries, respond to phone calls, and manage correspondence in a professional and courteous manner.
- To maintain a high level of organization and attention to detail, ensuring accuracy and efficiency in all tasks.
- To work collaboratively with the team to achieve practice goals and objectives.
Requirements
- GCSE grade A to C in English and Maths
- Excellent communication and interpersonal skills, with a clear and polite telephone manner.
- Experience working with the general public, being sensitive and empathetic in distressing situations.
- Strong IT and administration skills, with experience using EMIS Web.
Benefits
Grove Medical Centre offers a dynamic and supportive work environment, with opportunities for professional development and continuous learning. As a long-established PMS training practice, we are committed to fostering a friendly and collaborative team that values innovation and excellence in healthcare.