Senior Claims Operations Manager

Exciting Role at Hastings DirectWe're a digital insurance provider seeking a highly skilled Senior Fraud Claims Investigator to join our team. As a key member of our Fraud Investigation department, you'll be responsible for leading complex fraud claims investigations, ensuring the highest standards are met, and developing innovative strategies to combat...

Job Summary:The Senior Claims Handler will deliver analytical insights into claims and counter fraud performance.This role involves monitoring, understanding, and communicating drivers of performance. The successful candidate will influence claims, operational spend, and customer outcomes.

Hastings Direct is looking for a Digital Claims Auditor Lead to join our team. In this role, you will be responsible for managing relationships with senior personnel within each supplier, ensuring that scoping, attendance, agendas, and feedback are delivered effectively.Key ResponsibilitiesDeveloping a complete understanding of all internal and supplier...

About the RoleWe're seeking a seasoned claims professional to lead our home claims team. As Home Claims Team Leader, you'll be responsible for driving our goal to become a market-leading home claims handling function.Key Responsibilities:Set and manage annual and monthly objectives, providing coaching and development plans to support ongoing progression and...

About the RoleWe are seeking an experienced Claims Recovery Negotiator to join our team at Hastings Direct. As a key member of our Claims Recoveries department, you will play a crucial role in recovering costs from responsible parties after a road traffic accident.Key ResponsibilitiesManage a portfolio of non-fault claims and recover costs from third-party...

Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our team is dedicated to providing excellent customer service, and we're looking for a skilled Risk Management Specialist - Claims Assurance to join our team.Job DetailsWe offer an attractive salary based on experience (pay reviews also...

OverviewHastings Direct is seeking an experienced Senior Insurance Claims Specialist to join our dynamic Claims Recoveries team. This role will provide essential support for our Recovery department, focusing on data analysis and negotiation.About the RoleWe are looking for a highly motivated individual with strong communication skills to manage a diverse...

Company OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market.We've made huge investments in our data and tech capabilities over the past few years, alongside nurturing our 4Cs culture. This approach has enabled us to provide insurance for over three million customers, with opportunities...

Claims Resolution Opportunity at Hastings DirectWe are seeking a skilled Claims Resolution Expert to join our team at Hastings Direct. As a key member of our Claims team, you will be responsible for managing high value claims, providing technical guidance to junior colleagues, and supporting the development of our Bodily Injury Unit team.Key...

About the PositionWe are seeking a highly skilled Claims Administrator to fill the role of Insurance Claim Manager at Hastings Direct. This position involves managing credit hire and repair claims, using negotiation and investigation skills to control hire spends and protect the company against credit hire claims.Main ResponsibilitiesManage a portfolio of...

Job OverviewAs a Claims Director at Hastings Direct, you will play a pivotal role in shaping the future of our claims operations. With a strong focus on driving operational excellence, you will be responsible for developing and implementing strategies that deliver exceptional customer experiences, drive business growth, and foster a high-performance culture...

Role OverviewThe Home Claims Resolution Manager is responsible for managing the resolution of home insurance claims from start to finish.You will work closely with customers to understand their needs and concerns, and provide regular updates on the progress of their claim.In addition to managing claims, you will also be responsible for analyzing data and...

We're Hastings Direct, a pioneering digital insurance provider on a mission to become the UK's leading insurer.Our 4Cs principles prioritize creating the right culture and equipping colleagues with the necessary tools to excel, resulting in good outcomes for customers and sustainable business growth.This exciting opportunity involves overseeing claims...

About the Role:As a Claims Specialist at Hastings Direct, you will play a vital part in our mission to deliver good outcomes for every customer. You will be responsible for supporting Home Claims in building the right capability to provide excellent customer and commercial outcomes. This includes reviewing and monitoring outcomes/KPIs, supporting...

Job RoleAs a Home Claims Handler with Hastings Direct, you will be responsible for the management of home claims handling within your handling authority limit. You will be required to maintain and deliver an effective claims support service, ensuring customer satisfaction and resolving claims efficiently.Key Responsibilities• Handling home claims within...

About the RoleThis is a challenging opportunity for a Claims Administrator to join our team as a Risk Management Specialist, where you will be responsible for managing credit hire and repair claims up to £10k. Your role will involve managing a portfolio of newly reported fault claims, ensuring they are handled in line with business expectations. You will...

Located in the South East, this role offers a salary of £26,500 with opportunities for progression. We're seeking individuals to provide essential support for our Claims Recoveries team.We welcome applications from those with strong administrative skills, communicative abilities, and prior customer service experience. Our comprehensive training program will...

Job Title: Third-Party Property Damage Claims HandlerWe're a leading digital insurance provider with ambitious plans to become the top player in the UK market. Our team is responsible for investigating and resolving third-party property damage claims, ensuring seamless communication with claimants, solicitors, and other insurance companies.About the...

About the JobWe're looking for an experienced leader to join our home claims team as a Claims Leadership Role. As a key member of our team, you'll play a crucial role in driving our goal to become a market-leading home claims handling function.Responsibilities:Spearhead the development and implementation of strategies to achieve our home claims goals.Lead...

About This OpportunityWe're seeking an exceptional leader to take on the role of Head of Home Claims. As a key member of our leadership team, you'll play a vital role in shaping our home claims strategy and driving our goal to become a market-leading home claims handling function.Key Responsibilities:Develop and implement a strategic plan to achieve our home...