Help Desk Engineer

4 days ago


London, Greater London, United Kingdom Select Appointments Full time

Technical Support Role:

We are looking for a Help Desk Engineer to join our IT team. The ideal candidate will possess strong problem-solving skills, a passion for delivering exceptional customer service, and experience in providing technical support.

Main Responsibilities:

  • Deliver timely and effective technical support to learners and staff
  • Document and track client interactions, including issue resolution and follow-up actions
  • Collaborate with colleagues to prioritize and escalate calls, ensuring seamless service delivery
  • Contribute to the development of training programs to enhance technical skills and knowledge among team members

Our Benefits:

  1. A competitive salary package (£42,000 - £52,000 per year)
  2. Professional development opportunities

About Select Appointments:

We are a forward-thinking organization dedicated to providing top-notch support and services. We value our employees and strive to create a workplace that fosters collaboration, growth, and innovation. If you're passionate about delivering exceptional support and committed to excellence, we encourage you to apply for this exciting opportunity.


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