Customer Journey Specialist

Estimated salary: £45,000 - £55,000 per annum.Lloyds Banking Group is a leading financial services company that has been making a difference to the lives of customers, businesses and communities for over 320 years. Our purpose is to help Britain prosper, and we're committed to building a workforce that reflects the diversity of our customers and...

About the RoleWe are seeking an experienced Customer Journey Expert to lead a team of professionals in analysing and optimising end-to-end customer experience, service experience and processes. As a key member of our organisation, you will collaborate with colleagues in Product, Engineering, and third parties to ensure accurate user experience design.

About the JobWe are looking for a Senior CRM Manager to join our team at Oviva, a leading digital health provider in Europe.The role involves planning and implementing projects to automate customer journeys and processes through Salesforce Marketing Cloud, and working closely with our product and development team to improve the setup and data quality of our...

Job DescriptionAs a Digital Journey Manager, you will play a key role in shaping the customer experience within our General Insurance Platform. Your primary objective will be to understand and optimize end-to-end customer journeys, ensuring that customer needs remain at the forefront of all interactions.

Job SummaryWe are looking for a highly skilled Customer Care and Complaints Manager to join our team at Page Personnel Sales.About the PositionThis is a fantastic opportunity to work in a dynamic environment and contribute to the success of our team.Key responsibilities of this role include:Managing a team of customer care coordinatorsEnsuring all planned...

Job DescriptionThe Senior CRM Manager will work closely with our Product and Engineering Team to improve the setup and data quality of our CRM system. Key responsibilities include creating and managing automations that use multiple data sources for campaigns, integrating data from our wider platform and marketing campaigns into customer records, and staying...

Benefits: Generous pension contribution, annual performance-related bonus, share schemes including free shares, and much more!Lloyds Banking Group is committed to helping Britain prosper. With a rich history spanning over 320 years, we've been making a difference to the lives of customers, businesses and communities. Our purpose is clear: to help Britain...

Job Description:We are seeking a highly skilled Customer Experience Specialist to join our dynamic team at Search. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences across the entire customer journey.The ideal candidate will have experience in customer relationship marketing, CRM, and...

Job OverviewWe are seeking a Customer Experience Director to lead and inspire our team at Saint-Gobain Glassolutions. In this role, you will be responsible for implementing customer experience strategies aligned with Saint-Gobain's goals, driving business growth and improving customer satisfaction.Key Responsibilities:Developing and implementing customer...

We are seeking a highly motivated Customer Experience Specialist to join our team at Iwoca. As a key member of our Customer Success team, you will play a vital role in delivering exceptional customer experiences.At Iwoca, we value every customer and want them to have the best possible experience. Our Customer Support Advisors are at the heart of our Customer...

Job Description:As our new User Experience Designer, you'll be responsible for developing user interface design, user experience design, and user research skills with the support of our friendly and experienced team.You'll have access to a wide range of tools and technologies, including digital accessibility and design system knowledge.The successful...

**About the Opportunity**We are seeking a skilled Customer Experience Specialist to join our team in central Leeds. This is a permanent role with a salary of £24,000-£26,000 per annum.The ideal candidate will have previous customer service experience and excellent communication skills. They will be able to work under pressure in a fast-paced environment...

Drive Business Growth with Customer-Centric SolutionsOviva is a pioneering digital health company that's transforming the lives of people living with weight-related conditions. As a Senior CRM Manager, you'll be part of our dynamic team that's dedicated to delivering exceptional customer experiences.In this role, you'll have the opportunity to shape our...

Career Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...

About the RoleWe are currently looking for a highly motivated and experienced Customer Account Specialist to join our team at Omega Signs Ltd. As a Customer Account Specialist, you will be responsible for managing all operational aspects of nominated customer accounts, including maintaining regular contact with customers and external contractors.The ideal...

Join Our Team as a Customer Service SpecialistWe are looking for a skilled Customer Service Specialist to join our team at Leeds Bread Co-op. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and ensuring maximum performance levels in all areas of housing management services.Salary: £28,000 - £32,000 per...

We are looking for a Customer Service Specialist to join our team at OA in Welwyn Garden City. As a Customer Service Specialist, you will handle customer & supplier queries via phone and email, build strong relationships with suppliers and customers, and update all relevant information on the database.Main DutiesHandle customer & supplier queries via phone...

Job OverviewFruition IT Resources Limited, a well-established tech-first business, is embarking on a complete technical transformation.We are seeking an experienced CUSTOMER SUPPORT DIRECTOR to join this journey and lead the overall customer experience on our bespoke software platform.The successful candidate will champion the rebranding efforts in this...

Job Title: Customer Support SpecialistOpcial Group is seeking an experienced and skilled customer support specialist to join our team. In this role, you will be responsible for effectively resolving customer complaints and inquiries while maintaining a high level of customer satisfaction.About the Role:This position involves handling customer interactions...

**Job Description:** Customer Experience Technical SpecialistWe are looking for a highly skilled Customer Experience Technical Specialist to join our team at Recruitment Revolution. In this role, you will be responsible for designing patch fixes, escalating technical issues, and providing expert-level support to stakeholders and customers.• **Estimated...