Customer Journey Expert

About the JobWe are looking for a Senior CRM Manager to join our team at Oviva, a leading digital health provider in Europe.The role involves planning and implementing projects to automate customer journeys and processes through Salesforce Marketing Cloud, and working closely with our product and development team to improve the setup and data quality of our...

Estimated salary: £45,000 - £55,000 per annum.Lloyds Banking Group is a leading financial services company that has been making a difference to the lives of customers, businesses and communities for over 320 years. Our purpose is to help Britain prosper, and we're committed to building a workforce that reflects the diversity of our customers and...

About Oviva:Oviva is an award-winning digital health provider in Europe, committed to delivering affordable and accessible healthcare programs for individuals living with weight-related conditions. With over 500,000 patients treated to date, we're expanding our operations globally and seeking a skilled Customer Journey Specialist to join our team.As a key...

Job Description: Customer Journey Optimisation SpecialistLloyds Banking Group is seeking a Customer Journey Optimisation Specialist to join our General Insurance Platform team. The successful candidate will be responsible for understanding and optimising the end-to-end customer experience, ensuring the needs of the customer remain at the forefront of all...

Job DescriptionAs a Digital Journey Manager, you will play a key role in shaping the customer experience within our General Insurance Platform. Your primary objective will be to understand and optimize end-to-end customer journeys, ensuring that customer needs remain at the forefront of all interactions.

Job SummaryWe are looking for a highly skilled Customer Care and Complaints Manager to join our team at Page Personnel Sales.About the PositionThis is a fantastic opportunity to work in a dynamic environment and contribute to the success of our team.Key responsibilities of this role include:Managing a team of customer care coordinatorsEnsuring all planned...

Job DescriptionThe Senior CRM Manager will work closely with our Product and Engineering Team to improve the setup and data quality of our CRM system. Key responsibilities include creating and managing automations that use multiple data sources for campaigns, integrating data from our wider platform and marketing campaigns into customer records, and staying...

Benefits: Generous pension contribution, annual performance-related bonus, share schemes including free shares, and much more!Lloyds Banking Group is committed to helping Britain prosper. With a rich history spanning over 320 years, we've been making a difference to the lives of customers, businesses and communities. Our purpose is clear: to help Britain...

Job OverviewWe are seeking a Customer Experience Director to lead and inspire our team at Saint-Gobain Glassolutions. In this role, you will be responsible for implementing customer experience strategies aligned with Saint-Gobain's goals, driving business growth and improving customer satisfaction.Key Responsibilities:Developing and implementing customer...

About the RoleAt Bupa, we are seeking a Customer Service Expert to join our team. In this role, you will provide exceptional customer experience and support to individuals looking for care services.The ideal candidate will have a passion for delivering personalized service and possess excellent communication skills.You will be responsible for guiding...

Take on the challenge of optimising customer service delivery as a Customer Service Optimisation Expert at our dynamic contact centre in Morley, UK!About the RoleThis is an exciting opportunity for someone with a passion for customer service and a keen eye for detail. As a Customer Service Optimisation Expert, you will be responsible for monitoring and...

Job ResponsibilitiesThe Product Support Manager will be responsible for the following key tasks:Managing and developing the product support team to ensure they are equipped to provide expert technical support to customers.Developing and executing a long-term strategy for continuous improvement of our sales process and customer journey.Working closely with...

About the RoleWe are seeking an experienced Customer Relationship Management (CRM) Expert to join our team at RedCat Solutions Ltd. This is an excellent opportunity to contribute to a transformative project within an Arts and Culture organization that enhances CRM capabilities.This role will provide essential day-to-day support to CRM users during an...

About Zebra PeopleWe are a UK charity looking for a Service Delivery Expert to join our team.This role requires 8 days per month in our Leeds office and offers a competitive salary of £45,000 - £55,000.As a Service Delivery Expert, you will be responsible for defining the 'to be' delivery partner service journey and creating a digital user experience...

Job Title: Customer Success and Quality Assurance ExpertAbout the Role:We are seeking an experienced Custumer Success and Quality Assurance Expert to join our team in Leeds. The successful candidate will be responsible for managing online presence, ensuring quality control, handling customer interactions, creating engaging content, and overseeing...

We are seeking a talented Digital Analytics Expert to join our Marketing department. As a key member of our team, you will be responsible for collecting, analysing and interpreting complex data to inform business decisions.About the Role:The successful candidate will have strong IT skills and robust numerical and data analysis skills. They will also possess...

Job Overview:We are recruiting for a Customer Service and Fraud Resolution Expert to join our team at Search. This role involves providing exceptional customer service and supporting customers with complex financial queries.Key Responsibilities:Respond to customer inquiries regarding account details, transactions, and financial products.Provide information...

Job Title: Content Design ExpertWe are looking for an experienced Content Design Expert to join our team. As a Content Design Expert, you will play a critical role in developing high-quality content that aligns with GDS standards.Key Responsibilities:Creating user journeys and designing content that meets client requirementsCollaborating with...

Job DescriptionWe are seeking a seasoned Change Implementation Expert to join our team and drive business transformation across the globe. This role requires a talented individual who can lead change programs and develop change competencies across the business.About the Role:Lead transformational project change to support strategic outcomes and drive...

About the Role:Retrofit AdvisorThis is a fantastic opportunity to join our retrofit team in Wakefield, working on a part-time basis with the UK's leading energy consultancy. Our team provides expert technical compliance services to a nationwide client base within the built environment industry.Job Overview:Deliver exceptional service to clients as part of...