Customer Service Expert

3 weeks ago


Leeds, Leeds, United Kingdom Bupa Full time
About the Role

At Bupa, we are seeking a Customer Service Expert to join our team. In this role, you will provide exceptional customer experience and support to individuals looking for care services.

The ideal candidate will have a passion for delivering personalized service and possess excellent communication skills.

You will be responsible for guiding customers through their search for a care home, providing empathetic support and building strong relationships.

This is an exciting opportunity to make a difference in people's lives and work with a leading healthcare provider.

Key Responsibilities:

  • Provide exceptional customer service and support to customers
  • Guide customers through their search for a care home
  • Build strong relationships with customers and colleagues

Requirements:

  • Possess excellent communication and interpersonal skills
  • Have a passion for delivering personalized service
  • Be able to work effectively in a team environment

Benefits:

  • A competitive salary of £25,000 + uncapped monthly bonus scheme
  • Opportunities for career growth and professional development
  • A range of employee benefits, including health insurance and pension plan


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