Technical Services Expert

1 day ago


Leeds, Leeds, United Kingdom EMIS Full time
About the Role

This is an exciting opportunity for a Healthcare IT Professional to join our team as a Technical Services Expert. As a subject matter and product expert, you will be responsible for supporting EMIS products used across multiple healthcare settings.

Your key responsibilities will include installing, upgrading, configuring, troubleshooting, and supporting EMIS software applications, tools, and interfaces. You will work closely with internal colleagues and customer representatives, handling sensitive data during migration and synchronisation processes.

You will work independently based on priorities set by the Technical Services Manager, coordinating with various teams and maintaining strong relationships with our customers.

Requirements
  • Ability to manage and deliver local customisation of the software within project scope.
  • Excellent communication and stakeholder management skills.
  • Strong problem-solving and analytical skills.
  • Ability to understand complex technical requirements and relay these to less technical teams.

**Estimated Salary:** £62,500 per annum



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