Customer Experience Champion

3 days ago


Southampton, Southampton, United Kingdom Holland America Line Inc Full time

Holland America Line Inc. is seeking a skilled Customer Experience Champion to join our team in Southampton. As a valued member of our Guest Relations department, you will be responsible for delivering exceptional customer service and resolving guest complaints in a professional and empathetic manner.

About the Role

This is a full-time, permanent role with hybrid working in our Southampton office (2 days per week). The successful candidate will have the opportunity to work in a dynamic and rewarding environment, where they can make a real difference to our guests' experiences.

Salary: £28,000 - £40,000 per annum (dependent on experience)

Key Responsibilities:



  • Southampton, Southampton, United Kingdom DiverseJobsMatter Full time

    About the Role:As a Student Voice Champion, you will be responsible for coordinating and assisting in the effective operation of the representation team at DiverseJobsMatter. This is an exciting opportunity to make a real difference to the lives of students and contribute to the development of the academic representation structure.Key responsibilities...


  • Southampton, Southampton, United Kingdom Funky Pigeon Full time

    Why Join Us?At Costa Coffee, we're proud of our reputation for delivering great products and excellent customer service. As a Barista, you'll play a critical role in helping us maintain this reputation, while also developing your skills and knowledge in a supportive and collaborative environment.The Job DescriptionThis is a permanent contract with working...


  • Southampton, Southampton, United Kingdom Skinandme Full time

    We're recruiting for Customer Experience Ambassadors to join our team in Southampton. As a Customer Experience Ambassador, you will be responsible for creating an exceptional customer experience by delivering outstanding service and building strong relationships with customers.Key responsibilities include:Delivering exceptional customer service and resolving...


  • Southampton, Southampton, United Kingdom Focus Resourcing Group Full time

    We are seeking an experienced Customer Experience Lead to join our organisation on a full-time, permanent basis.Key Responsibilities:Oversee and enhance the overall customer experienceImplement customer-centric strategies and initiativesIdentify areas for improvement and refine processes to drive growth in brand reputationManage customer satisfaction and...


  • Southampton, Southampton, United Kingdom Shuropody Full time

    Job Description:Shuropody is a leading provider of footcare services, and we are looking for a Customer Experience Representative to join our team in Southampton. This is an exciting opportunity to work in a dynamic environment and make a real difference to our customers' lives.Key Responsibilities:To provide excellent customer service and ensure that...


  • Southampton, Southampton, United Kingdom SWATCH GROUP Full time

    Company OverviewLongines, a brand of the renowned Swatch Group, is famous for its elegant timepieces. With a rich heritage spanning over 190 years, the company strives for excellence in customer interaction. Our Customer Service Centre in Southampton is the hub of watch servicing and repairs for brands under the Swatch Group umbrella.We are looking for a...


  • Southampton, Southampton, United Kingdom WeRecruit Auto Ltd Full time

    WeRecruit Auto Ltd is seeking a Customer Experience Specialist to join their Aftersales Contact team in Hedge End. As a key member of the team, you will play a vital role in ensuring exceptional customer satisfaction.Key Responsibilities:Taking inbound service bookings and managing multiple customer appointmentsMaking outbound calls to existing customers to...


  • Southampton, Southampton, United Kingdom ENGINEERINGUK Full time

    About Us:\Tesco is a leading retailer with a rich history of serving our customers, communities, and planet. Our mission is to become every customer's favourite way to shop, whether they are at home or on the move.\\Job Overview:\We are seeking a talented and motivated Customer Experience Coordinator to join our team. As a key member of our retail team, you...


  • Southampton, Southampton, United Kingdom Metro Bank Plc Full time

    Job Summary:Metro Bank Plc is seeking a highly skilled Customer Experience Representative to join their team. As a key member of the bank's staff, you will be responsible for delivering exceptional customer service and promoting the bank's brand in the community.Provide outstanding customer service and resolve issues efficiently.Stay up-to-date with industry...


  • Southampton, Southampton, United Kingdom Tall Grass Recruitment Full time

    About the RoleWe are seeking a Customer Experience Advocate to join our team at Tall Grass Recruitment. As a key member of our customer-facing team, you will be responsible for guiding customers through the claims process and ensuring that their needs are met.This role requires excellent communication and problem-solving skills, as well as the ability to...


  • Southampton, Southampton, United Kingdom AVASK ACCOUNTING & BUSINESS CONSULTANTS Full time

    About the JobWe're looking for a Customer Experience Manager to elevate our customer experience at AVASK ACCOUNTING & BUSINESS CONSULTANTS. As a key member of our product management team, you will play a pivotal role in defining and executing our product roadmap.Key Responsibilities:Design a customer-focused roadmap based on data insights, client feedback,...


  • Southampton, Southampton, United Kingdom Brook Street Full time

    Job DescriptionWe are seeking a Customer Experience Specialist to join our team at Brook Street. In this role, you will be responsible for delivering exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesCustomer Service: Handle inbound and outbound calls, emails, and SMS with customers...


  • Southampton, Southampton, United Kingdom Utilita Energy Full time

    We are seeking an ambitious Customer Experience Representative to join our Shirley Retail Hub, where you will be responsible for delivering exceptional customer service through face-to-face interactions, live chat, and telephony. The ideal candidate will have a can-do attitude and be able to tackle customer inquiries head-on, whether it's about bills,...


  • Southampton, Southampton, United Kingdom Brewhouse & Kitchen Full time

    Deliver Exceptional ExperiencesAs a Customer Experience Specialist at Brewhouse & Kitchen, you will be responsible for creating unforgettable experiences for our customers.You will:Take pride in providing exceptional service and ensuring every customer leaves satisfiedDevelop a deep understanding of our menu and beverages to make informed...


  • Southampton, Southampton, United Kingdom This is an IT support group Full time

    Job Title: Customer Experience CoordinatorDescription:We are seeking a highly organized and analytical individual to support the management of our client experience framework within Quilter Financial Planning using Vouched For's Elevate platform.The successful applicant will assist in facilitating surveys being sent to clients following completion of journey...


  • Southampton, Southampton, United Kingdom Brook Street Full time

    We're seeking a Customer Experience Specialist to join our team at Brook Street, where you'll have the opportunity to make a real difference in people's lives.This role offers a competitive salary of $58,000 - $68,000 per annum, a comprehensive benefits package, and opportunities for career growth and development.Job Summary:Deliver exceptional customer...


  • Southampton, Southampton, United Kingdom AVASK Full time

    About the RoleThe Customer Experience Specialist will play a pivotal role in defining and executing our product roadmap, building customer-centric features, and enhancing platform usability.Responsibilities include product strategy design, feature development, technical collaboration, business analysis, client advocacy, data-driven optimisation, stakeholder...


  • Southampton, Southampton, United Kingdom Quilter Full time

    Job DescriptionWe are seeking a highly motivated and organised Customer Experience Specialist to join our team. As a key member of the customer experience team, you will be responsible for supporting the management of the client experience framework within QFP, using third party supplier Vouched For's Elevate platform.The successful candidate will support in...


  • Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time

    About the RoleThis Customer Experience Coordinator position is an exciting opportunity to join our busy department and make a real difference in the lives of our patients and staff.Key Responsibilities:Deliver exceptional customer service, responding to queries and resolving issues promptly.Work closely with colleagues to develop and implement strategies for...


  • Southampton, Southampton, United Kingdom McDonald's Full time

    About This RoleThis opportunity is perfect for those looking to gain valuable work experience and skills while working in a dynamic, customer-focused environment.Key responsibilities include:Ensuring a positive customer experience through excellent servicePreparing food and drinks to meet our quality standardsCollaborating with colleagues to achieve sales...