Customer Experience Representative

3 weeks ago


Southampton, Southampton, United Kingdom Utilita Energy Full time

We are seeking an ambitious Customer Experience Representative to join our Shirley Retail Hub, where you will be responsible for delivering exceptional customer service through face-to-face interactions, live chat, and telephony.

The ideal candidate will have a can-do attitude and be able to tackle customer inquiries head-on, whether it's about bills, complaints, technical meter issues, or booking engineer meter installations. You will work towards targets and collaborate with local charities and organisations, promoting our charitable foundation, 'Utilita Giving.'



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