Customer Experience Specialist

2 weeks ago


Southampton, Southampton, United Kingdom Brook Street Full time

We're seeking a Customer Experience Specialist to join our team at Brook Street, where you'll have the opportunity to make a real difference in people's lives.

This role offers a competitive salary of $58,000 - $68,000 per annum, a comprehensive benefits package, and opportunities for career growth and development.

Job Summary:

  • Deliver exceptional customer service, ensuring that clients receive tailored solutions to their financial needs.
  • Collaborate with colleagues to identify and implement process improvements.
  • Participate in ongoing coaching, feedback, and training to enhance your skills and knowledge.

Key Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Passion for delivering outstanding customer experiences.

We're committed to creating a supportive and inclusive workplace culture, where you can thrive and reach your full potential.



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