Customer Experience Advocate
10 hours ago
We are seeking a Customer Experience Advocate to join our team at Tall Grass Recruitment. As a key member of our customer-facing team, you will be responsible for guiding customers through the claims process and ensuring that their needs are met.
This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you have previous experience in customer service or a related field, we would love to hear from you.
Key Responsibilities- Evaluate claims and provide clear guidance to customers.
- Collect and verify necessary documentation for claims processing.
- Resolving claims efficiently and effectively.
- Handling high call volumes and providing customer-centric solutions.
- Estimated annual salary: £28,212 - £31,951 based on location and experience.
- Hybrid working arrangement available after probationary period.
- Comprehensive training and onboarding program.
- Free health cash plan worth £1,700 annually.
- Generous rewards scheme for family and friends.
- Discounts on home and motor insurance.
- Ongoing professional development and career growth opportunities.
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