Customer Experience Manager
4 weeks ago
About DX Network Services Limited
DX Network Services Limited is a leading independent parcel, mail, and logistics services company operating throughout the UK. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated service.Job Details
- Salary: £58,000 - £68,000 per annum (dependent on experience)
- Location: Throughout the UK
Job Description
Company OverviewWe are a reputable provider of parcel, mail, and logistics services in the UK market. Our commitment to innovation and customer satisfaction has earned us a loyal customer base.
Key ResponsibilitiesThe successful candidate will be responsible for managing our customer service team, ensuring that all customers receive exceptional service and support. Key responsibilities include:
- Leading and motivating the customer service team to achieve excellent service standards
- Developing and implementing customer service strategies to improve customer satisfaction and loyalty
- Managing customer complaints and feedback, identifying areas for improvement and implementing changes as necessary
- Collaborating with other departments to ensure seamless service delivery and high levels of customer satisfaction
To be considered for this exciting opportunity, candidates should possess:
- A degree in Business Administration, Marketing, or a related field
- At least 3 years' experience in customer service management
- Excellent communication and leadership skills
- A proven track record of customer service management and a deep understanding of customer needs and expectations
-
Customer Experience Manager
1 month ago
Bristol, Bristol, United Kingdom Tesco Partners Full timeAt Tesco Partners, we are committed to serving our customers, communities, and planet a little better every day. As a Customer Experience Manager, you will play a key role in delivering exceptional customer service and driving sales growth in our stores. Your primary focus will be on ensuring that all store operations run smoothly, from managing stock levels...
-
Customer Experience Manager
2 weeks ago
Bristol, Bristol, United Kingdom Tapestry, Inc. Full timeJob OverviewWe are looking for a highly motivated and experienced retail professional to join our team as a Customer Experience Manager. This role involves representing Tapestry and its brands, Coach and Kate Spade New York, in the South of the UK.About the RoleManage a regional department store network and drive sales initiatives.Develop and implement...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom TWG Group Full timeWe are seeking a highly motivated and customer-focused Customer Experience Manager to join our team at TWG Group.This role involves developing and implementing strategies to improve customer satisfaction and loyalty.The salary for this position is estimated to be around £30,000-£45,000 per annum, depending on experience.Key responsibilities of this role...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom Sainsbury's Supermarkets Ltd Full timeJob Overview:This is an exciting opportunity to join our team as a customer experience manager in one of our convenience stores.You will be responsible for ensuring that customers have an exceptional experience, by delivering high-quality service and products.The successful candidate will have excellent communication and interpersonal skills, with the...
-
Customer Experience Manager
2 months ago
Bristol, Bristol, United Kingdom EE Retail Full timeJob SummaryWe are seeking a seasoned retail professional to join our team as a Senior Retail Customer Advisor in Bristol Cribbs Causeway. As a key member of the leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and supporting the development of our retail staff.About the RoleThis is an excellent...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom The Content Emporium Full timeJob OverviewWe are seeking an experienced Customer Experience Manager to join our team at The Content Emporium. This is a permanent full-time role with a salary of £24,000 per annum.In this role, you will be responsible for enhancing our work on email marketing and delivering exceptional customer interactions via email marketing and captive portals. You...
-
Senior Customer Experience Manager
3 weeks ago
Bristol, Bristol, United Kingdom DX Network Services Limited Full timeDX Network Services Limited is seeking a talented Senior Customer Experience Manager to lead our customer service team and drive business growth through exceptional service delivery.About the JobThis senior leadership role will be responsible for developing and implementing strategies to enhance customer engagement, loyalty, and retention. The successful...
-
Sales and Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom BT Group Full timeJob OverviewWe are seeking an experienced Senior Retail Customer Advisor to join our team in-store at Cribbs Causeway, Bristol. As a senior member of the leadership team, you will play a key role in coaching and guiding the team, supporting your manager with day-to-day operations, and driving sales growth.About the RoleThis is an excellent opportunity for...
-
Customer Experience Manager Senior
3 weeks ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout UsAlexander Mae (Bristol) Ltd provides pension administration services to clients worldwide from its base in Central Bristol, UK. We have over 800 staff members spread across five offices.Job Overview:This Senior Customer Service Co-ordinator position supports our customer-facing teams by delivering exceptional service to clients. The role involves...
-
Customer Experience Manager
4 weeks ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout the Company:Alexander Mae (Bristol) Ltd is a leading provider of pension administration services, boasting an impressive network of over 800 staff across 5 offices in the UK and globally. Based in central Bristol, this dynamic organization is poised for further growth.The Job Overview:We are seeking a skilled Senior Customer Service Co-ordinator to...
-
Culinary and Customer Experience Manager
3 weeks ago
Bristol, Bristol, United Kingdom Compass UK & Ireland Full timeWelcome to Compass Group UK & Ireland, a leading provider of catering and support services to the education sector. We are seeking an experienced School Catering and Hospitality Professional to join our team and lead the delivery of exceptional food and customer service experiences for students across the UK.As a key member of our team, you will oversee all...
-
Bristol Customer Experience Manager
1 week ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeCustomer Service Specialist OpportunityWe are seeking a talented Senior Customer Service Coordinator to join our team at Alexander Mae (Bristol) Ltd in central Bristol.In this role, you will be responsible for managing client relationships, resolving queries and issues, and maintaining accurate records to ensure seamless delivery of pension administration...
-
Customer Experience Lead
4 weeks ago
Bristol, Bristol, United Kingdom Claire's Inc. Full timeJob Title: Customer Experience LeadEstimated Salary: £22,000 - £28,000 per annumAbout the RoleClaire's Inc. is seeking a Customer Experience Lead to enhance the shopping experience for our customers.You will be responsible for delivering exceptional customer service, ensuring that customers have a fun and enjoyable shopping experience.In collaboration with...
-
Customer Experience Leader
4 weeks ago
Bristol, Bristol, United Kingdom Royal Caribbean Group Full timeLead Customer Experience TeamWe are seeking a highly skilled Customer Experience Leader to join our team at Royal Caribbean Group.About the Role:You will lead a team of customer-facing staff and be responsible for delivering exceptional customer experiences across all touchpoints.You will develop and implement strategies to improve customer satisfaction and...
-
Customer Experience Leader
2 weeks ago
Bristol, Bristol, United Kingdom Charles Tyrwhitt Full timeAre you a sales-driven individual looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? As a Senior Sales Assistant at Charles Tyrwhitt, you'll have the opportunity to drive sales growth, develop your leadership skills, and work closely with our management team...
-
Customer Experience Lead
3 weeks ago
Bristol, Bristol, United Kingdom Listers Full timeJob SummaryThis is an exciting opportunity to join our Toyota dealership in Bristol as a Service Manager. The successful candidate will be responsible for leading our service department, driving sales growth, and delivering exceptional customer experiences.Key Requirements:A minimum of 3 years' experience in a service management role, preferably in the...
-
Customer Experience Lead
3 weeks ago
Bristol, Bristol, United Kingdom Listers Full timeAs Customer Experience Lead, you'll be responsible for driving exceptional customer satisfaction across our Aftersales department. With a focus on delivering outstanding results and exceeding customer expectations, you'll work closely with our team to plan, forecast, and deliver sales targets. This is an excellent opportunity to take your career to the next...
-
Customer Experience Coordinator
4 weeks ago
Bristol, Bristol, United Kingdom Claire's Inc. Full timeClaire's Inc. is committed to delivering exceptional customer service and achieving retail store targets. As a Customer Experience Coordinator, you will play a key role in supporting the Store Manager and Assistant Store Manager to drive sales and provide a positive shopping experience for our customers.About the RoleYou will be responsible for delivering...
-
Customer Experience Director
2 weeks ago
Bristol, Bristol, United Kingdom Co-Operative Energy Ltd Full timeBranch Manager Job SummaryWe are seeking a talented Branch Manager to lead our travel branches in Lichfield and Chase Terrace. As a seasoned manager with a background in sales and operations, you will be responsible for driving business growth through excellent customer service and innovative sales strategies.This is a fantastic opportunity to join a dynamic...
-
Customer Experience Ambassador
4 weeks ago
Bristol, Bristol, United Kingdom WSH Group Full timeThe Customer Experience Ambassador will be the face of WSH Group, providing exceptional service to our clients and ensuring their needs are met and exceeded. As a key ambassador, they will work closely with the Welcome Services Manager to develop and implement strategies that enhance the overall customer experience.Responsibilities include:Providing...