Senior Customer Experience Manager
4 days ago
DX Network Services Limited is seeking a talented Senior Customer Experience Manager to lead our customer service team and drive business growth through exceptional service delivery.
About the JobThis senior leadership role will be responsible for developing and implementing strategies to enhance customer engagement, loyalty, and retention. The successful applicant will be a natural leader who can motivate and inspire their team to deliver outstanding results.
Key Accountabilities- To design and implement customer-centric initiatives to improve customer satisfaction and loyalty.
- To lead a team of customer service representatives, providing coaching, guidance, and support to ensure excellent service delivery.
- To collaborate with cross-functional teams to identify and address customer pain points and areas for improvement.
To succeed in this role, you will need:
- A minimum of 5 years' experience in a customer-facing role, preferably in a leadership or management capacity.
- Proven track record of delivering exceptional customer service and driving business growth.
- Strong leadership and communication skills, with the ability to motivate and inspire others.
In return for your expertise and passion for customer service, we offer:
- A salary of £55,000 - £70,000 per annum, depending on experience.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive work environment with a focus on innovation and excellence.
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Customer Experience Manager Senior
4 weeks ago
Bristol, Bristol, United Kingdom EE Retail Full timeWe are seeking a highly motivated and experienced Senior Retail Customer Advisor to join our team in Bristol Cribbs Causeway. As a key member of our leadership team, you will be responsible for driving sales growth and improving customer satisfaction across our store.The ideal candidate will have a proven track record of achieving sales targets and providing...
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Customer Experience Manager Senior
4 days ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout UsAlexander Mae (Bristol) Ltd provides pension administration services to clients worldwide from its base in Central Bristol, UK. We have over 800 staff members spread across five offices.Job Overview:This Senior Customer Service Co-ordinator position supports our customer-facing teams by delivering exceptional service to clients. The role involves...
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Customer Experience Manager
1 month ago
Bristol, Bristol, United Kingdom EE Retail Full timeJob SummaryWe are seeking a seasoned retail professional to join our team as a Senior Retail Customer Advisor in Bristol Cribbs Causeway. As a key member of the leadership team, you will be responsible for driving sales growth, delivering exceptional customer experiences, and supporting the development of our retail staff.About the RoleThis is an excellent...
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Sales and Customer Experience Manager
2 weeks ago
Bristol, Bristol, United Kingdom BT Group Full timeJob OverviewWe are seeking an experienced Senior Retail Customer Advisor to join our team in-store at Cribbs Causeway, Bristol. As a senior member of the leadership team, you will play a key role in coaching and guiding the team, supporting your manager with day-to-day operations, and driving sales growth.About the RoleThis is an excellent opportunity for...
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Senior Customer Experience Lead
4 days ago
Bristol, Bristol, United Kingdom DX Network Services Limited Full timeAbout Our CompanyDX Network Services Limited is a dynamic and growing company that provides a wide range of parcel, mail and logistics services to customers across the UK.Job DescriptionWe are looking for a highly skilled Senior Customer Experience Lead to join our team. In this role, you will be responsible for developing and implementing effective customer...
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Customer Experience Manager
1 week ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout the Company:Alexander Mae (Bristol) Ltd is a leading provider of pension administration services, boasting an impressive network of over 800 staff across 5 offices in the UK and globally. Based in central Bristol, this dynamic organization is poised for further growth.The Job Overview:We are seeking a skilled Senior Customer Service Co-ordinator to...
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Customer Experience Manager
1 week ago
Bristol, Bristol, United Kingdom DX Network Services Limited Full timeAbout DX Network Services LimitedDX Network Services Limited is a leading independent parcel, mail, and logistics services company operating throughout the UK. Our mission is to deliver exceptional customer experiences through innovative solutions and dedicated service.Job DetailsSalary: £58,000 - £68,000 per annum (dependent on experience)Location:...
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Customer Experience Coordinator
7 days ago
Bristol, Bristol, United Kingdom Pembrook Resourcing Full timeSenior Service Advisor Job DescriptionPembrook Resourcing's client dealership is seeking a highly skilled and experienced Senior Service Advisor to join their aftersales team. As a key member of the team, you will be responsible for delivering exceptional customer service, promoting technician labour and products, and ensuring seamless communication...
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Customer Experience Leader
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Bristol, Bristol, United Kingdom Charles Tyrwhitt Full timeAre you a sales-driven individual looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? As a Senior Sales Assistant at Charles Tyrwhitt, you'll have the opportunity to drive sales growth, develop your leadership skills, and work closely with our management team...
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Customer Experience Manager
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Customer Experience Lead
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Customer Experience Expert
3 weeks ago
Bristol, Bristol, United Kingdom Tapestry, Inc. Full timeTake your career to the next level as a Customer Experience Expert with Tapestry. This part-time (16 hours/week) 12-month fixed term contract offers a fantastic opportunity to develop your skills and knowledge within a dynamic retail environment.Primary Responsibilities:Build strong relationships with Department Store Management teams to drive brand...
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Customer Experience Manager
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Bristol, Bristol, United Kingdom Anglian Home Improvements Full timeJob Title: Customer Experience ManagerEstimated Salary: £50,000 - £60,000 per annumAbout the Role:We are seeking a skilled leader to oversee a team of installers and ensure exceptional customer experiences. The successful candidate will be responsible for coordinating and overseeing the team, delivering an exceptional customer experience, adhering to...
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Customer Experience Manager
2 weeks ago
Bristol, Bristol, United Kingdom TWG Group Full timeWe are seeking a highly motivated and customer-focused Customer Experience Manager to join our team at TWG Group.This role involves developing and implementing strategies to improve customer satisfaction and loyalty.The salary for this position is estimated to be around £30,000-£45,000 per annum, depending on experience.Key responsibilities of this role...
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Customer Experience Manager
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Bristol, Bristol, United Kingdom Tapestry, Inc. Full timeJob OverviewWe are looking for a highly motivated and experienced retail professional to join our team as a Customer Experience Manager. This role involves representing Tapestry and its brands, Coach and Kate Spade New York, in the South of the UK.About the RoleManage a regional department store network and drive sales initiatives.Develop and implement...
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Customer Experience Manager
2 weeks ago
Bristol, Bristol, United Kingdom Sainsbury's Supermarkets Ltd Full timeJob Overview:This is an exciting opportunity to join our team as a customer experience manager in one of our convenience stores.You will be responsible for ensuring that customers have an exceptional experience, by delivering high-quality service and products.The successful candidate will have excellent communication and interpersonal skills, with the...
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Senior Customer Experience Specialist
36 minutes ago
Bristol, Bristol, United Kingdom SSP Full timeJob Description:As a Senior Customer Service Assistant at Rail Gourmet, you will oversee efficient loading/unloading of catering equipment and stock from trains. You will ensure strict compliance with Health & Safety/Food Hygiene Regulations.Required Skills and Qualifications:* Physical capability and stamina* Ability to work rotational shifts between 4am...
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Customer Experience Manager
2 weeks ago
Bristol, Bristol, United Kingdom The Content Emporium Full timeJob OverviewWe are seeking an experienced Customer Experience Manager to join our team at The Content Emporium. This is a permanent full-time role with a salary of £24,000 per annum.In this role, you will be responsible for enhancing our work on email marketing and delivering exceptional customer interactions via email marketing and captive portals. You...
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Customer Experience Champion
1 week ago
Bristol, Bristol, United Kingdom BT Group Full timeJob SummaryWe are seeking a highly motivated and experienced Senior Retail Customer Advisor to join our team in store. This role plays a key part in driving sales growth, improving customer satisfaction, and maintaining high standards of customer service and store operations.The successful candidate will have excellent technical knowledge and product...
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Customer Experience Manager
3 weeks ago
Bristol, Bristol, United Kingdom Social Pub And Kitchen - Stonegate Group Full timeJob Overview">We are seeking a motivated and experienced Front of House Team Leader to join our team at Social Pub And Kitchen. As a key member of the management team, you will play a vital role in creating a fantastic customer experience.">About the Role">This is a leadership position that requires excellent communication skills, a passion for great beer...