Senior Customer Experience Lead

3 weeks ago


Bristol, Bristol, United Kingdom DX Network Services Limited Full time
About Our Company

DX Network Services Limited is a dynamic and growing company that provides a wide range of parcel, mail and logistics services to customers across the UK.

Job Description

We are looking for a highly skilled Senior Customer Experience Lead to join our team. In this role, you will be responsible for developing and implementing effective customer experience strategies to drive business growth and improve customer satisfaction.

Key Responsibilities:
  • Design and deliver customer experience initiatives that meet or exceed customer expectations
  • Work closely with cross-functional teams to ensure seamless delivery of customer-centric solutions
  • Provide expert guidance and support to customer service teams to help them deliver exceptional results
Salary and Benefits

We offer a competitive salary of £50,000 - £70,000 per annum, depending on experience, plus a range of benefits including pension scheme, life insurance and 25 days annual leave.

This is an excellent opportunity for a motivated and experienced customer service professional to take their career to the next level. If you have a passion for delivering exceptional customer experiences and driving business growth, we would love to hear from you.



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