Customer Experience Lead

3 days ago


Bristol, Bristol, United Kingdom ADLIB Full time

Join ADLIB as a Customer Experience Lead - Salesforce and be responsible for formulating a strategic roadmap for Salesforce to meet organizational goals. With an estimated annual salary of $150,000 - $220,000, this role requires:

About the Company

ADLIB is a leading provider of sales and marketing solutions, working closely with a FTSE 100 business. Their team is passionate about delivering exceptional results and building strong relationships with clients.

About the Role
  • Collaborate with key stakeholders to drive technical expertise in Salesforce.
  • Develop and implement a strategic roadmap for Salesforce to meet organizational goals.
  • Lead the technical design, development, deployment, and maintenance of the customer platform.
Requirements
  • Minimum 3 years of experience in Salesforce development and leadership.
  • Hold at least one Salesforce certification (Administrator, Service Cloud Consultant, Sales Cloud Consultant, Field Service Consultant, Marketing Cloud Consultant).
  • Proven track record of managing medium-scale Salesforce projects.
  • Experience with vendor management and Agile methodologies.


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