Customer Experience Leader

3 days ago


Bristol, Bristol, United Kingdom Charles Tyrwhitt Full time

Are you a sales-driven individual looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? As a Senior Sales Assistant at Charles Tyrwhitt, you'll have the opportunity to drive sales growth, develop your leadership skills, and work closely with our management team to achieve business objectives.

About the Role
  • Sales: Achieve sales targets, expand product knowledge, and maintain a high level of customer satisfaction.
  • Leadership: Develop and implement effective sales strategies, lead by example, and mentor junior team members.
  • Operations: Manage customer appointments, weddings, and other events, ensuring seamless execution and excellent customer experiences.

We're looking for someone with:

  • Previous experience in retail or hospitality, preferably with some exposure to store management.
  • A proven track record of sales success, leadership skills, and a passion for delivering exceptional customer experiences.

Our benefits package includes:

  • A competitive salary of £28,000 - £38,000 per year, depending on experience.
  • A comprehensive benefits package, including a bonus scheme, uniform allowance, cycle-to-work scheme, relocation packages, and professional development opportunities.


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