Customer Support Specialist
5 hours ago
We are seeking a highly motivated Customer Support Specialist to join our team in Leicester. In this role, you will be responsible for providing exceptional customer support and resolving customer inquiries in a timely and efficient manner.
The ideal candidate will have excellent communication skills, a strong understanding of customer needs, and the ability to adapt to different customer contact channels.
As part of our comprehensive training programme, you will learn the skills and knowledge required to excel in this role.
Key Responsibilities- Customer Support: Utilize our CRM system to resolve customer inquiries regarding bills, complaints, technical meter issues, and engineer meter installations.
- Employee Benefits: Access to a comprehensive dental, eye care, and health consultations, as well as a dedicated GP line, counselling support, legal and financial advice 24/7.
We are the UK's leading energy company, providing award-winning services to over 800,000 homes. Our smart meters enable customers to use around 11% less energy than the average household. Since 2008, we've been dedicated to using technology to give customers more control over their energy usage.
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Customer Support Specialist
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Customer Sales and Support Specialist
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Customer Administration Support Specialist
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Customer Support Specialist
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Customer Support Specialist
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Training and Support Specialist
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Customer Renewal Specialist
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Customer Experience Specialist
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Customer Support Specialist
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Customer Insights Specialist
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IT Support Specialist
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Leicester, Leicester, United Kingdom In Technology Group Full timeIT Support Specialist Job DescriptionWe are seeking an IT Support Specialist to join our dynamic team at In Technology Group in Derby. As a key member of our technical support team, you will be responsible for providing expert on-site technical support across various locations in the Derby area.This role offers an excellent opportunity to provide top-notch...
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Customer Service Specialist
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Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Hastings Direct. This role involves managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers.The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a...
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Customer Experience Specialist
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Toyota Customer Care Specialist
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Customer Experience Specialist
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Leicester, Leicester, United Kingdom Hastings Direct Full timeExperience the perfect blend of customer service and claims resolution as a Customer Experience Specialist with Hastings Direct.We are seeking an experienced complaints handler to join our vibrant Leicester office, where you will deliver exceptional customer experiences and resolve insurance claims efficiently.This role is ideal for those who enjoy working...
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Support Specialist
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Support Care Specialist
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