Customer Support Specialist

3 days ago


Leicester, Leicester, United Kingdom Office Angels Full time

We are seeking a seasoned Customer Support Specialist to join our team in Leicester, offering career development opportunities for the right candidate.

This role involves driving customer support standards through efficient administration and ensuring high service levels to customers. As part of a small team, you will be responsible for managing administration processes and procedures, including:

  • Processing customer orders efficiently
  • Managing customer expectations and resolving queries effectively
  • Maintaining strong relationships with customers' departments
  • Liaising with internal departments to achieve exceptional customer support

To succeed as a Customer Support Specialist, you must have:

  • Previous experience processing orders
  • Strong communication skills and analytical approach
  • Ability to manage multiple tasks and resources efficiently

This role offers free parking, flexible working hours, yearly salary reviews, regular performance reviews, and holidays. Our goal is to provide an excellent work environment that fosters growth and satisfaction.

The estimated salary for this position is £27,500 - £32,500 per annum, depending on experience.



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