Customer Support Specialist
3 days ago
We are seeking a seasoned Customer Support Specialist to join our team in Leicester, offering career development opportunities for the right candidate.
This role involves driving customer support standards through efficient administration and ensuring high service levels to customers. As part of a small team, you will be responsible for managing administration processes and procedures, including:
- Processing customer orders efficiently
- Managing customer expectations and resolving queries effectively
- Maintaining strong relationships with customers' departments
- Liaising with internal departments to achieve exceptional customer support
To succeed as a Customer Support Specialist, you must have:
- Previous experience processing orders
- Strong communication skills and analytical approach
- Ability to manage multiple tasks and resources efficiently
This role offers free parking, flexible working hours, yearly salary reviews, regular performance reviews, and holidays. Our goal is to provide an excellent work environment that fosters growth and satisfaction.
The estimated salary for this position is £27,500 - £32,500 per annum, depending on experience.
-
Customer Support Specialist
3 days ago
Leicester, Leicester, United Kingdom Utilita Energy Full timeJob DescriptionWe are seeking a highly motivated Customer Support Specialist to join our team in Leicester. In this role, you will be responsible for providing exceptional customer support and resolving customer inquiries in a timely and efficient manner.The ideal candidate will have excellent communication skills, a strong understanding of customer needs,...
-
Customer Sales and Support Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Elizabeth Michael Associates Ltd Full timeJob Opportunity: Customer Sales and Support SpecialistWe are seeking a highly skilled Customer Sales and Support Specialist to join our team at Elizabeth Michael Associates Ltd. The successful candidate will have 12 months consecutive sales experience and a strong background in targeted sales.Job Summary:Provide exceptional customer service and support to...
-
Customer Payment Support Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Stonewater Full timeJob DescriptionAn exciting opportunity has arisen for a Customer Payment Support Specialist to join Stonewater and provide our customers with the right support to manage their rent and service charge payments.Responsibilities:Reviewing both rent and service charge accounts and contacting customers to identify why they have not paid their chargesOffering...
-
Customer Administration Support Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Stonewater (2) Limited Full timeAbout Stonewater (2) LimitedStonewater (2) Limited is a leading housing provider, managing around 39,000 homes and serving 82,000 customers across its portfolio of affordable properties.Salary & BenefitsThe salary for this role is £23,400 per annum, with a range of benefits including a specialist shared-ownership product, retirement savings plan, life...
-
Customer Support Specialist
3 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leicester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Support Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Maximus Full timeMaximus is a global organisation that delivers vital services to millions of people. In the UK, we employ around 5,000 people across the country, working together to make a profound impact on people's lives.About This RoleThis role plays a pivotal part in supporting government contracts and facilitates interactions between parties. The Business Support...
-
Customer Relationship Specialist
2 hours ago
Leicester, Leicester, United Kingdom Jayfair Recruitment Solutions Full timeJob Title: Customer Relationship Specialist**About the Role:**We are seeking an experienced Customer Relationship Specialist to join our team at Jayfair Recruitment Solutions. As an Internal Account Manager, you will be responsible for building and maintaining strong relationships with existing customers.**Key Responsibilities:*** Build and maintain strong...
-
Training and Support Specialist
3 days ago
Leicester, Leicester, United Kingdom Education Systems Support Limited Full timeWe are seeking a highly skilled Training and Support Officer to join Education Systems Support Limited. The ideal candidate will possess substantial experience working with schools' management information systems, preferably SIMS.The role involves delivering essential support and training to schools in the use of SIMS Management Information System.Main...
-
Customer Engagement Specialist
3 days ago
Leicester, Leicester, United Kingdom CV-Library Full timeWe are seeking a skilled Customer Engagement Specialist to join our team in Leicester. In this part-time role, you will interact with customers through various channels and provide exceptional service. Your key responsibilities will include using our CRM system to tackle customer inquiries, topping up gas and electric meters, and collaborating with local...
-
Customer Renewal Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleAs a Customer Renewal Specialist at Hastings Direct, you will play a vital part in delivering quality customer outcomes. Your primary responsibility will be to provide excellent customer service, ensuring that customers understand their policy details and circumstances. You will need to be able to work independently, utilizing our systems to...
-
Customer Experience Specialist
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leicester, UK.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and effectively.Process customer orders and manage account information.Collaborate with other departments to...
-
Technical Support Specialist
2 days ago
Leicester, Leicester, United Kingdom This is an IT support group Full timeJob OverviewWe are seeking a Technical Support Analyst to join our IT support group. As a key member of our team, you will be responsible for delivering professional customer support to external customers on a range of products.The ideal candidate will have excellent verbal and written skills, with experience in troubleshooting hardware and software issues...
-
Customer Support Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Otis Elevator Co. Full timeCompany OverviewAt Otis Elevator Co., we strive to provide exceptional service to our customers while prioritizing Safety, Ethics, Quality, Innovation, and Employee Opportunity. As a key member of the Otisline Contact Center Team, you will play a vital role in delivering outstanding customer experiences.Job DescriptionAs a Customer Care Champion, your...
-
Customer Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeAs a Customer Resolution Specialist at NEXT, you'll be working in a small and friendly team where you can make a difference to individual customers' journeys.You'll have the freedom to help customers and see through to successful resolutions, using your own initiative as well as support from colleagues within the team.This opportunity will give you the...
-
IT Support Specialist
3 weeks ago
Leicester, Leicester, United Kingdom In Technology Group Full timeIT Support Specialist Job DescriptionWe are seeking an IT Support Specialist to join our dynamic team at In Technology Group in Derby. As a key member of our technical support team, you will be responsible for providing expert on-site technical support across various locations in the Derby area.This role offers an excellent opportunity to provide top-notch...
-
Customer Insights Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Harnham Full time £45,000 - £55,000Customer Insights SpecialistLeicester (Hybrid – 3x Days a Week)£45,000-£55,000About the RoleWe are seeking a Customer Insights Specialist to join our fast-growing data and analytics function. As a key member of our team, you will use your SQL expertise to drive customer insights and inform business decisions.Your Key ResponsibilitiesDevelop and maintain...
-
Customer Service Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewWe are seeking a skilled Customer Service Specialist to join our team at Hastings Direct. This role involves managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers.The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a...
-
Customer Experience Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our Otisline Contact Center Team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key ResponsibilitiesReceive and adjudicate emergency breakdown callsEnsure all customer and mechanic...
-
Toyota Customer Care Specialist
3 days ago
Leicester, Leicester, United Kingdom IOSH Full timeAre you a highly motivated and experienced customer care specialist looking for a new challenge? We are seeking a skilled individual to join our team in Leicester as a Toyota Customer Care Specialist.About the PositionThis is an excellent opportunity to work with a dynamic and collaborative team where your coaching and problem-solving skills will help guide...
-
Customer Experience Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeExperience the perfect blend of customer service and claims resolution as a Customer Experience Specialist with Hastings Direct.We are seeking an experienced complaints handler to join our vibrant Leicester office, where you will deliver exceptional customer experiences and resolve insurance claims efficiently.This role is ideal for those who enjoy working...