Customer Service Specialist

3 days ago


Leicester, Leicester, United Kingdom Hastings Direct Full time
Job Overview

We are seeking a skilled Customer Service Specialist to join our team at Hastings Direct. This role involves managing home claims handling within defined authority limits, ensuring timely and efficient resolution for our customers.

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

With a salary of £24,300, this is an exciting opportunity for those looking to develop their career in customer service and claims management.

Key Responsibilities:

  • Manage home claims handling within defined authority limits
  • Ensure timely and efficient resolution for customers
  • Develop and maintain strong relationships with stakeholders

Requirements:

  • Excellent communication and interpersonal skills
  • Attention to detail and ability to work accurately
  • Ability to work in a fast-paced environment

Benefits:

  • A competitive salary of £24,300
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment


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