Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team in the City Centre with parking. As a key member of our team, you will provide exceptional support to our Account Managers and Directors, working Monday to Friday, 9 am to 5:30 pm.
The role involves conducting quarterly service review meetings, collaborating with the team to monitor performance, and ensuring timely review meetings are held and responded to.
You will be responsible for managing single and multi-asset moves, scheduling, and cooperating with the team on decision making, assigning applicable resources and capacity, and assigning crews based on skills, competency, and experience.
Key responsibilities include quoting to meet the 'time to respond' turnaround agreed, monitoring quotes to conversation, and planning routes effectively to maximize crew capacity and resource availability.
You will also respond to escalations, aborted works, and cancellations with re-routing, building in works pending to gap fill new availability, and providing opportunities to the client to bring works forward where beneficial.
As a Service Delivery Specialist, you will work in a friendly environment with free parking, a bonus, 25 days holiday plus Bank Holidays, a pension, and your Birthday off.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, addressing their queries and concerns in a professional and courteous manner.Key Responsibilities:Respond...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeAt Hastings Direct, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their policy renewal journey.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeAt Hastings Direct, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their policy renewal journey.Key Responsibilities:Provide...
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Leicester, Leicester, United Kingdom Pertemps Bond Full timeJob Title: Customer Service RepresentativeAt Pertemps Bond, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Call Centre, you will be the first point of contact for our customers, dealing with their orders and requests.Key Responsibilities:• Communicate effectively with customers via phone and email•...
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Customer Service Representative
1 month ago
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Leicester, Leicester, United Kingdom Severn Trent Full timeAbout the RoleWe are seeking a talented Customer Service Representative to join our team at Severn Trent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, resolving their queries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Otis. As a Customer Service Representative, you will be the primary interface between our internal and external customers, providing exceptional service and support to ensure customer satisfaction.Key ResponsibilitiesReceive and adjudicate emergency breakdown...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Explain policy changes and quotes to...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeDelivering Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with a memorable experience when they notify us of their claim.Key Responsibilities:Provide exceptional customer...
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Customer Service Representative
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and providing accurate information about our products.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
4 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeOverviewHastings Direct is a leading provider of insurance and financial services, committed to delivering exceptional customer experiences. Our team is dedicated to making a positive impact on our customers' lives, and we're seeking a skilled Part Time Customer Support Representative to join our busy contact centre.
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? We're seeking a skilled Customer Service Representative to join our team at Hastings Direct.Key Responsibilities:Handle inbound chats from customers regarding policy...
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Customer Service Representative
2 weeks ago
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Customer Service Representative
2 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the RoleAt Otis, we're shaping the future of urban mobilityWe're seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary interface between our internal and external customers.Key ResponsibilitiesReceive and adjudicate emergency breakdown callsEnsure all customer and mechanic...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Otis. As a Customer Service Representative, you will be the primary interface between our internal and external customers, providing exceptional service and support to ensure customer satisfaction.Key ResponsibilitiesReceive and adjudicate emergency breakdown...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, handling inbound chats, and providing support to customers who are interested in our policies or wish to...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, handling inbound chats, and providing support to customers who are interested in our policies or wish to...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeCustomer Service RepresentativeAt Hastings Direct, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their policy renewal journey.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeDelivering Exceptional Customer ServiceWe are seeking a skilled Customer Service Representative to join our Hastings Direct team. As a Customer Service Representative, you will be responsible for providing a high level of customer service to our customers, handling claims and resolving issues in a timely and professional manner.Key Responsibilities:Provide...