Customer Service Representative
1 month ago
Are you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? We're seeking a skilled Customer Service Representative to join our team at Hastings Direct.
Key Responsibilities:
- Handle inbound chats from customers regarding policy inquiries and changes
- Provide accurate and empathetic support to resolve customer complaints
- Meet quality, efficiency, and satisfaction standards
- Collaborate with colleagues to achieve team goals
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Hybrid working arrangement with flexible hours
- Access to cutting-edge technology and training
- A supportive and diverse team environment
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other relevant software
How to Apply:
If you're a motivated and customer-focused individual looking for a new challenge, please submit your application. We can't wait to hear from you
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