Customer Service Representative

4 weeks ago


Leicester, Leicester, United Kingdom Otis College of Art and Design Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Otis. As a Customer Service Representative, you will be the primary interface between our internal and external customers, providing exceptional service and support to ensure customer satisfaction.

Key Responsibilities

  • Receive and adjudicate emergency breakdown calls
  • Ensure all customer and mechanic questions are dealt with promptly and efficiently
  • Update Otis Business Systems with specific, accurate information

Requirements

  • Passionate about excellent customer service
  • Excellent written and verbal communication skills
  • Team-player with ability to work under pressure to deliver business commitments

What We Offer

  • Long-term employment contract with a global industry leader
  • Remuneration in accordance with local standards
  • Opportunity to grow and develop in a dynamic and innovative company

About Otis

At Otis, we are committed to providing exceptional service and support to our customers. We are a global company with a diverse and talented team, and we are proud to be a leader in the industry. If you are passionate about customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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