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Customer Service Representative

1 month ago

Leicester, Leicester, United Kingdom Hastings Direct Full time

About the Role:

We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and providing accurate information about our products.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate information about our products and services
  • Work collaboratively with colleagues to achieve team goals
  • Participate in ongoing training and development to improve customer service skills

What We Offer:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including hybrid working and a generous holiday allowance
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team

How to Apply:

Click the 'Apply Now' button to submit your application. We look forward to hearing from you