Customer Engagement Specialist

3 days ago


Leicester, Leicester, United Kingdom CV-Library Full time

We are seeking a skilled Customer Engagement Specialist to join our team in Leicester. In this part-time role, you will interact with customers through various channels and provide exceptional service. Your key responsibilities will include using our CRM system to tackle customer inquiries, topping up gas and electric meters, and collaborating with local charities.

About the Benefits:

As a Customer Engagement Specialist, you will enjoy a competitive $26,000 - $33,000 per annum salary, plus a structured bonus scheme made up of personal and business elements. You will also have access to 25 days annual leave, a health care scheme, and an Employee Assistance Programme with dedicated GP line and counselling support.

Company Overview:

We are a leading energy company that provides innovative solutions to over 800,000 homes across the UK. Our award-winning app and smart meters give customers more visibility and control of their energy usage than ever before.



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