Customer Experience and Resolution Specialist

As a Customer Resolution Specialist at NEXT, you'll be working in a small and friendly team where you can make a difference to individual customers' journeys.You'll have the freedom to help customers and see through to successful resolutions, using your own initiative as well as support from colleagues within the team.This opportunity will give you the...

Salary: £25,000 - £35,000 per annumJob DescriptionWe are seeking a highly skilled Customer Complaints Resolution Specialist to join our Customer Relations Team. As a Senior Homes Complaints Officer, you will be responsible for investigating and resolving complex stage two complaints related to repairs and planned investment services.You will work closely...

We are seeking a highly motivated Debt Resolution Specialist to join our team at Leicestershire County Council. The successful candidate will work closely with the Debt Resolution Team to identify non-collectable debt and agree instalment repayment plans with customers.To be successful in this role, you will need to have strong communication skills, be able...

Job Title: Dispute Resolution SpecialistAbout the Role:Yu Energy seeks a skilled dispute resolution specialist to join our litigation and dispute resolution team within the debt and commercial function. This is an ideal opportunity for someone looking to develop their skills in commercial litigation and contribute to a rapidly growing business-to-business...

Job Summary">We are looking for a Debt Resolution Specialist to join our Finance Operations team at Leicestershire County Council.">The ideal candidate will have strong communication skills, both written and verbal, and be able to manage challenging conversations with customers.">About the Role">In this exciting opportunity, you will work closely with Adult...

Job OverviewHastings Direct seeks a skilled Automotive Claims Resolution Specialist to join their team. This role is responsible for providing support to customers and other affected parties in the event of a non-fault accident.Key ResponsibilitiesThis specialist will work closely with customers, insurance providers, and other stakeholders to resolve claims...

Commercial Dispute Resolution Specialist**Job Overview:** We are looking for an experienced Commercial Dispute Resolution Specialist to join our team. As a key player in our commercial disputes practice, you will handle complex commercial disputes and provide expert advice to clients. **Key Responsibilities:*** Handle commercial disputes from inception to...

Age UK is seeking a Customer Experience Coordinator to join our retail team. The successful candidate will be responsible for delivering exceptional customer experiences, supporting sales teams, and maintaining store appearance.We are offering an estimated salary of £18,000 per year, which is reflective of the skills and experience required for this role....

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

About the RoleAs a key member of The Sterling Choice team, you will play a crucial role in managing customer complaints from start to finish. This involves ensuring timely and satisfactory resolutions while working collaboratively with the Technical Team to investigate issues.

Senior Leadership Role in Customer ServiceWe're looking for an experienced candidate to fill this senior leadership role, offering a salary of £60,000 - £75,000 per year, plus benefits.This challenging yet rewarding position involves leading a team, developing their skills in customer query handling, and driving business success.In this exciting...

We're seeking a highly skilled Debt Resolution Expert to join our team. As a Business Credit Specialist, you'll work closely with our customers to resolve their financial obligations and ensure timely collection of outstanding balances. Your goal is to provide outstanding customer service and support individuals and businesses with outstanding debts by...

About the RoleWe are seeking a highly motivated and experienced Complaints Handler Team Lead to join our team in Leicester. As a Customer Service Advisor, you will be responsible for handling customer complaints over the phone and delivering exceptional customer service.Key ResponsibilitiesInvestigate and resolve customer complaints over the phone, ensuring...

Job Description:IDEX Consulting requires a Claims Resolution Expert to handle claims from start to finish, ensuring customer satisfaction and timely updates. As a Claims Resolution Expert, you will work closely with customers to resolve their claims efficiently and effectively.Key Responsibilities:Handle claims from inception to resolutionEnsure customer...

Key Responsibilities:The ideal candidate will be responsible for overseeing the contact centre team, ensuring seamless customer interactions and driving business growth. Key responsibilities include building a culture of excellence, providing clear guidance, and recognizing achievements.A strong focus on first-time call resolution is essential, with a...

Transforming the Energy Industry with Exceptional Customer Experiences">We're seeking a dedicated and enthusiastic individual to join our team in Coventry as a Customer Onboarding Specialist.As a key player in promoting the very best of Octopus Energy, you'll be the friendly voice on the other end of the line – guiding customers through their journey and...

Company OverviewHastings Direct is a leading digital insurance provider, dedicated to delivering exceptional service and support to our customers. With a strong focus on innovation and customer satisfaction, we strive to stay ahead of the competition.Job DescriptionThis is an exciting opportunity to join our team as a Customer Conduct and Outcomes Manager....

Transform the Energy Industry with Octopus EnergyWe're seeking an enthusiastic and dedicated individual to join our team in Leicester as a Customer Onboarding Specialist. As a key player in promoting the very best of Octopus Energy, you'll be the friendly voice on the other end of the line—the first point of contact for potential customers looking to join...

IDEX Consulting is looking for a Claims Resolution Manager to handle claims from inception to closure, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for managing a range of personal and high net worth professional clients who own pleasure craft.This role involves working closely with our in-house claims...

Senior Debt Resolution Executive Job OpportunityDue to an increase in work levels and internal movement, an opportunity has arisen for a Senior Debt Resolution Executive to join our team at Levitate Recruitment. This is a fantastic chance for someone looking to take their career to the next level in the field of debt resolution.The successful candidate will...