Customer Service Advisor
3 days ago
We are seeking a highly motivated and experienced Complaints Handler Team Lead to join our team in Leicester. As a Customer Service Advisor, you will be responsible for handling customer complaints over the phone and delivering exceptional customer service.
Key Responsibilities- Investigate and resolve customer complaints over the phone, ensuring customer satisfaction and adherence to policies and procedures.
- Develop and implement strategies to improve customer service and complaint resolution rates.
We offer a competitive salary of £28,000-£35,000 per annum, depending on experience, as well as a range of benefits including:
- Up to 5% annual discretionary bonus.
- 'Harrys' restaurant with a wide range of choice at breakfast and lunchtime.
- 25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days).
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Credit Advisor
4 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeAbout the Role:We are seeking a skilled Credit Advisor to join our team at NEXT. As a Credit Advisor, you will play a vital role in dealing with customers by phone, email, and in writing.Your main responsibility will be to make decisions on account applications, order and Online card purchases, while helping to identify fraud. You will also be responsible...
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Customer Service Centre Advisor
1 month ago
Leicester, Leicester, United Kingdom IOSH Full timeAbout the RoleThe Customer Service Centre Advisor is a key member of our team, responsible for delivering exceptional customer experiences through multiple channels, including email, telephone, and digital platforms.As a Customer Service Centre Advisor, you will be the first point of contact for our customers, providing timely and effective support to...
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Service Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Auto Skills UK Full timeService Advisor Job DescriptionAt Auto Skills UK, we are seeking a skilled and enthusiastic Service Advisor to join our team. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department.Key Responsibilities:Arrange Service Department bookings to ensure efficient workshop loading.Attend to all customer...
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Service Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Recra Consulting Full timeService Advisor Job DescriptionAt Recra Consulting, we are seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:Customer Service: Provide timely and accurate information to...
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HR Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Networking Women in the Fire Service Full timeHR Advisor - Leicestershire Fire and Rescue ServiceThis role is an opportunity to work as part of a busy HR team, providing guidance on a range of HR issues and delivering an excellent level of customer service.The successful candidate will have a sound knowledge and experience of employee relations, including grievances, disciplinaries and absence reviews,...
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Customer Experience Advisor
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leicester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Advisor
3 weeks ago
Leicester, Leicester, United Kingdom Flogas Full timeCustomer Experience Advisor Role SummaryAs a Customer Experience Advisor with Flogas, you will play a critical role in delivering exceptional customer service and ensuring that customers receive the energy they need when and where they need it. This involves working closely with customers to understand their energy requirements and providing tailored...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom ER Recruitment Limited Full timeCustomer Service Advisor RoleThis is an exciting opportunity to join a dynamic and innovative organisation as a Customer Service Advisor. As a key member of the customer service team, you will be responsible for delivering exceptional customer service, resolving customer queries, and working collaboratively with colleagues to achieve team targets.Key...
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Customer Service Representative
3 weeks ago
Leicester, Leicester, United Kingdom Auto Skills UK Full timeService Advisor Job DescriptionAs a Service Advisor at Auto Skills UK, you will be responsible for arranging service department bookings, ensuring efficient workshop loading, and attending to all customer requirements to the expected standards. You will also be responsible for upselling works to be completed and special offers/service...
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Service Advisor Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Sytner Group Full timeAbout the role: We are seeking a motivated Service Advisor to provide outstanding customer care and act as the vital link between our customers and the workshop at Porsche Centre Leicester. As a Sytner Service Advisor, you will inform and consult on vehicle servicing, keeping the customer up to date at every stage whilst answering any questions or queries...
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Customer Experience Advisor
1 month ago
Leicester, Leicester, United Kingdom Flogas Britain Ltd Full timeCustomer Experience Advisor - Head Office - Syston, LeicesterAs a Customer Experience Advisor at Flogas, you will be responsible for delivering exceptional customer service and finding solutions to every query and challenge. You will work with customers to set up new accounts, deliver innovative energy solutions, and take responsibility for finding answers...
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Customer Service Advisor
2 weeks ago
Leicester, Leicester, United Kingdom Aptean Full timeAbout ApteanAptean is a global provider of mission-critical, industry-specific software solutions. Our purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors, and other focused organizations.Job OverviewWe're seeking an experienced Customer Service Advisor to join our...
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Automotive Service Advisor
1 month ago
Leicester, Leicester, United Kingdom ASI Recruitment Full timeAutomotive Service Advisor required in LeicesterSalary: up to £26,000 basic salary + OTE of £6,000Working Hours: Monday to Friday, Saturday AM on rotaThis is a fantastic opportunity to join an expanding family-run dealership. Our client is a well-established and highly regarded business in the local area. The manufacturer is forward-thinking and reliable,...
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Customer Experience Advisor
4 weeks ago
Leicester, Leicester, United Kingdom Flogas Full timeAbout the Role:Flogas Britain is seeking a Customer Experience Advisor to join our team. As a key player in our organisation, you will be responsible for delivering exceptional customer experiences across the UK. Your passion for sustainability and commitment to doing the right thing by our customers will make you a valuable asset to our team.About the...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout This OpportunityWe are seeking a highly skilled and dedicated Customer Advisor to join our Hastings Direct team. As a Customer Advisor, you will play a crucial role in delivering exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesProvide outstanding customer service and support to...
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Customer Service Representative
5 days ago
Leicester, Leicester, United Kingdom Pertemps Bond Full timeJob Title: Call Centre AdvisorJob Description:Pertemps Bond is seeking a Customer Service Representative to join our team. As a Call Centre Advisor, you will be the first point of contact for customers dealing with their orders and requests.Key Responsibilities:• Communicate effectively with customers via phone and email• Respond to customer enquiries...
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LCV Service Advisor
4 days ago
Leicester, Leicester, United Kingdom FORD & SLATER LIMITED Full time £15LCV Service Advisor Opportunity at Ford & Slater LimitedAre you a skilled individual looking for a new challenge? Ford & Slater Limited, a leading DAF Truck dealer group, is seeking a LCV Service Advisor to join our team at our Leicester depot. With a competitive hourly rate of up to £15 (dependent on experience) and a range of benefits, this is an exciting...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Stonewater Full timeAbout the RoleWe are seeking a Customer Service Advisor to join our team at Stonewater. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and first-time resolution to our customers.About the TeamAt Stonewater, our social purpose is at the heart of everything we do. We are an organisation that continues to grow...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleWe're looking for a skilled Customer Service Advisor to join our team at Sunbelt Rentals Careers. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class customer service through effective...
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Customer Service Representative
4 weeks ago
Leicester, Leicester, United Kingdom Stonewater Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our team at Stonewater. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service and resolving complex enquiries across various areas, including repairs, income, tenancy management, and lettings.Key ResponsibilitiesTake ownership of a range of...