Customer Engagement Specialist

2 weeks ago


Leicester, Leicester, United Kingdom CV-Library Full time
Job Overview

The successful candidate will have previous experience in customer-facing roles and a proven track record of providing excellent customer service. In this role, you will be working closely with our project management team and installation team to ensure seamless communication with tenants and effective delivery of projects.

You will be expected to maintain accurate records, manage complaints, and prioritize projects according to tight timelines. Additionally, you will be responsible for interacting sensitively with others, using computers to enter data, and possessing effective complaints handling skills.



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