Training and Support Specialist

3 days ago


Leicester, Leicester, United Kingdom Education Systems Support Limited Full time

We are seeking a highly skilled Training and Support Officer to join Education Systems Support Limited. The ideal candidate will possess substantial experience working with schools' management information systems, preferably SIMS.

The role involves delivering essential support and training to schools in the use of SIMS Management Information System.

Main Responsibilities:

  • Providing technical assistance to customers via phone or email
  • Designing and delivering training sessions to school staff on the use of SIMS
  • Leading on major areas of the software, such as Attendance, Personnel, and Pupil Record Management

Requirements:

  • Substantial schools' MIS experience (SIMS experience preferred)
  • Excellent customer service skills
  • Good IT skills with a working knowledge of MS Word and Excel

Estimated Salary: £40,000 per annum



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