Contact Centre Performance Manager

About the RoleWe are looking for a dynamic Contact Centre Leader to join our team at KPMG UK. The successful candidate will have experience working within a busy HR Shared Services contact centre background and possess excellent stakeholder management and handling escalations skills.In this role, you will be responsible for developing and implementing...

About the Job:We are seeking a highly skilled Contact Centre Team Manager to join our team, providing exceptional service to employees and driving continuous improvement in service delivery.You will lead a team of professionals, developing and implementing strategies to optimize team performance and manage attrition.Key Responsibilities:Lead a...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

Contact Centre Planning Team ManagerEstimated salary: £45,000 - £55,000 per annum.About the Job:We are recruiting a Contact Centre Planning Team Manager to join our team at Practice Plus Group. As a key member of our workforce planning team, you will be responsible for managing a team of Workforce Planning Managers who support operational teams to deliver...

Job OverviewKPMG UK is seeking an experienced People Contact Centre Manager to lead our team and ensure the smooth operation of our People Centre. This dynamic role offers a unique opportunity to build a high-performing team, manage resources effectively, and provide expert guidance to improve overall service delivery.

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

Contact Centre Sales Team Manager OpportunityWe are delighted to be partnering with a market leading organisation based in the East Midlands, who are recruiting for a Contact Centre Sales Team Manager opportunity. The successful candidate will be responsible for managing a team of sales professionals and driving business growth through exceptional leadership...

Job DescriptionOur company is seeking a seasoned Contact Centre Operations Head to lead our internal sales team and drive business growth.This role involves overseeing daily operations, assigning performance goals, and ensuring task completion.You will also develop budgetary and resource allocation plans, enforce policies, and motivate employees to achieve...

KPMG UK OpportunityKPMG is one of the world's largest and most respected consultancy businesses, and we are seeking a dynamic and experienced People Contact Centre Manager to join our Central Services team in Birmingham.This is a 12-month fixed-term contract opportunity, with the possibility of extension or permanent placement.In this role, you will be...

About the RoleWe are seeking a talented Contact Centre Team Lead - Human Resources to join our team at KPMG UK. This role involves leading a high-performing team and ensuring the smooth operation of our People Centre.In this position, you will be responsible for building a collaborative work environment, managing resources effectively, and providing expert...

About the RoleWe are looking for a highly skilled People Contact Centre Manager to join our team in Birmingham. As a key member of our Central Services function, you will be responsible for building a collaborative and positive work environment, developing and implementing recruitment and engagement strategies, and managing resources within budget.

About the RoleWe are seeking an experienced People Centre Manager to lead our team and ensure the smooth operation of our People Centre. This is a dynamic and challenging role that requires strong leadership skills and the ability to foster a collaborative and positive work environment.In this role, you will be responsible for building a high-performing...

About BMS PerformanceOur client, a renowned industry pioneer, specialises in cutting-edge digital automation and energy management solutions.We are seeking an experienced BMS Service Engineer to join their thriving division.This role offers unparalleled career advancement opportunities within a dynamic organisation.

Job OverviewWe are seeking a highly skilled People Centre Lead to join our team at KPMG UK. This role involves leading a high-performing team and ensuring the smooth operation of our People Centre.In this position, you will be responsible for building a collaborative work environment, managing resources effectively, and providing expert guidance to improve...

What We OfferA competitive salary range of £81,000 to £97,000 per annum, in addition to a comprehensive benefits package including:25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)2 Volunteer DaysCompany Pension Scheme - 5% Employee 5% EmployerHealth Insurance AllowanceEmployer Paid Healthcare Cash Plan,...

Unlock Peak Performance with EngineeringUK's Optimum Performance Coordinator role!We're searching for a strategic thinker who can optimize our Contact Centre operations, leading to increased efficiency and client satisfaction. As an Optimum Performance Coordinator, you'll create and implement tailored development plans for each team member, ensuring their...

Sales Performance Leader OpportunityWe are recruiting a Sales Performance Leader to join our client, a market leading organisation based in the East Midlands. The successful candidate will be responsible for managing a team of sales professionals and driving business growth through exceptional leadership and strategic planning.About the RoleThe Sales...

Contact Government Services, LLC is seeking an experienced Senior Director of eDiscovery to support the Government's professionals in litigation support and e-discovery processes. This position requires project management skills, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with...

Candidates must be proficient in Salary: £34,000 - £40,000 depending on experience, with an estimated On Target Earnings (OTE) of circa £50,000. The role offers hybrid working arrangements, with 1-2 days per week spent on-site in the East Midlands region.