Contact Centre Leader

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

We're seeking an experienced Contact Centre Performance Manager to join our team at Irwin Mitchell LLP. As a key member of our leadership team, you will be responsible for leading a Contact Centre team to deliver outstanding performance while maintaining high levels of customer satisfaction.About the OpportunityThis is an exciting opportunity for a talented...

Job OverviewKPMG UK is seeking an experienced People Contact Centre Manager to lead our team and ensure the smooth operation of our People Centre. This dynamic role offers a unique opportunity to build a high-performing team, manage resources effectively, and provide expert guidance to improve overall service delivery.

About the Job:We are seeking a highly skilled Contact Centre Team Manager to join our team, providing exceptional service to employees and driving continuous improvement in service delivery.You will lead a team of professionals, developing and implementing strategies to optimize team performance and manage attrition.Key Responsibilities:Lead a...

Job DescriptionOur company is seeking a seasoned Contact Centre Operations Head to lead our internal sales team and drive business growth.This role involves overseeing daily operations, assigning performance goals, and ensuring task completion.You will also develop budgetary and resource allocation plans, enforce policies, and motivate employees to achieve...

Contact Centre Planning Team ManagerEstimated salary: £45,000 - £55,000 per annum.About the Job:We are recruiting a Contact Centre Planning Team Manager to join our team at Practice Plus Group. As a key member of our workforce planning team, you will be responsible for managing a team of Workforce Planning Managers who support operational teams to deliver...

KPMG UK OpportunityKPMG is one of the world's largest and most respected consultancy businesses, and we are seeking a dynamic and experienced People Contact Centre Manager to join our Central Services team in Birmingham.This is a 12-month fixed-term contract opportunity, with the possibility of extension or permanent placement.In this role, you will be...

About the RoleWe are looking for a highly skilled People Contact Centre Manager to join our team in Birmingham. As a key member of our Central Services function, you will be responsible for building a collaborative and positive work environment, developing and implementing recruitment and engagement strategies, and managing resources within budget.

Contact Centre Sales Team Manager OpportunityWe are delighted to be partnering with a market leading organisation based in the East Midlands, who are recruiting for a Contact Centre Sales Team Manager opportunity. The successful candidate will be responsible for managing a team of sales professionals and driving business growth through exceptional leadership...

About the RoleWe are seeking a talented Contact Centre Team Lead - Human Resources to join our team at KPMG UK. This role involves leading a high-performing team and ensuring the smooth operation of our People Centre.In this position, you will be responsible for building a collaborative work environment, managing resources effectively, and providing expert...

Take the Lead as a Meeting and Events Leader at Novotel Birmingham CentreWe are looking for a dynamic and experienced professional to join our sales team as a Meeting and Events Leader. In this role, you will be responsible for managing one team member to plan and deliver outstanding meetings, events, and group bookings, working closely with clients to...

Kitchen Leader Job DescriptionJoin our dynamic kitchen team at MAC (Midlands Arts Centre) as a Kitchen Leader. We're looking for someone with exceptional culinary skills, leadership abilities and a passion for delivering high-quality food experiences.About the Role:The Kitchen Leader will be responsible for running their own section of the kitchen, preparing...

Centre for AI and Climate is a not-for-profit organisation focused on accelerating climate action through the application of machine learning and AI.We've built Weave, an online data platform that revolutionises access to energy data, empowering data scientists to tackle some of today's most pressing challenges.This project is being funded by the UK...

Salary and BenefitsWe offer a competitive salary for this role, estimated to be around £25,000 - £30,000 per annum, depending on experience.In addition to your basic salary, you can expect a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.If you are passionate about...

About the JobWe are looking for an experienced Senior Help Desk Operator to join our team at Contact Government Services, LLC. As a key member of our IT support team, you will be responsible for providing top-notch technical support and services to our end-users.About the Role:Provide advanced technical support and troubleshooting services to...

About the RoleThis challenging and exciting opportunity requires an exceptional sales leader who can champion excellent customer service and drive revenue growth while working closely with colleagues across the organisation to balance MAC's primary role as an arts centre.

Senior IT Infrastructure SpecialistEndeavour Recruitment Solutions has an exciting opportunity for a Senior IT Infrastructure Specialist to join our client's team in the West Midlands. As a Senior IT Infrastructure Specialist, you will be responsible for managing data centres, system integrations, and external client work.About the Client:The client is a...

At Irwin Mitchell LLP, we're seeking an exceptional Senior Risk Management Team Leader to join our team. As a key member of our leadership team, you will be responsible for leading a Contact Centre team to deliver exemplary service while minimizing reputational and financial risk.About the RoleThis is an excellent opportunity for a motivated and experienced...