People Contact Centre Team Lead

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

Job DescriptionThis is a leadership role within our HR Shared Services contact centre, responsible for building a high-performing team and ensuring the smooth operation of our services. Key responsibilities include managing resources effectively, providing expert guidance, and collaborating with offshore support.RequirementsProven experience in a busy HR...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

Contact Centre Coordinator OpportunityAt Midland Heart, we're seeking a skilled Contact Centre Coordinator to join our team in Birmingham. As a Contact Centre Coordinator, you will play a vital role in providing exceptional customer service to our tenants, responding to their inquiries, and resolving issues in a timely and efficient manner. This is an...

About the RoleWe are seeking an experienced People Centre Manager to lead our team and ensure the smooth operation of our People Centre. This is a dynamic and challenging role that requires strong leadership skills and the ability to foster a collaborative and positive work environment.In this role, you will be responsible for building a high-performing...

Contact Centre Planning Team ManagerEstimated salary: £45,000 - £55,000 per annum.About the Job:We are recruiting a Contact Centre Planning Team Manager to join our team at Practice Plus Group. As a key member of our workforce planning team, you will be responsible for managing a team of Workforce Planning Managers who support operational teams to deliver...

Job OverviewKPMG-UnitedKingdom is seeking a dynamic and experienced People Centre Manager to lead our team and ensure the smooth operation of our HR Shared Services contact centre.About the RoleThe successful candidate will be responsible for building a high-performing team, managing resources effectively, and providing expert guidance to improve overall...

About Brainkind Neurological Centre YorkBrainkind Neurological Centre York is a leading charity that aims to improve the lives of individuals with brain injuries in the UK. Our assessment centres, rehabilitation units, and hospitals use expert neurorehabilitation to support people in regaining lost skills.Salary and BenefitsA competitive salary of £40,000...

About KPMG UKKPMG UK is a leading professional services firm that offers a wide range of services to its clients. Our company culture is built on core values such as excellence, integrity, and respect for the individual.Job OverviewWe are seeking a talented People Operations Lead to join our team in Birmingham. The successful candidate will be responsible...

Job DescriptionOur company is seeking a seasoned Contact Centre Operations Head to lead our internal sales team and drive business growth.This role involves overseeing daily operations, assigning performance goals, and ensuring task completion.You will also develop budgetary and resource allocation plans, enforce policies, and motivate employees to achieve...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

Job OverviewWe are seeking a highly skilled and experienced Children and Young People Coordinator to join our team at Midland Mencap. This is an exciting opportunity to work with children and young people with complex disabilities and lead a team of Support Workers in Coventry and North Warwickshire Region.Key ResponsibilitiesLead and facilitate structured...

A great opportunity has arisen for a Birmingham City Centre Team Member to join our team at Aparthotel Adagio. As a member of our team, you will play a key role in delivering exceptional customer experiences and ensuring that our guests feel welcome and valued. Your responsibilities will include welcoming guests, managing front desk operations, and handling...

Our company TEAM is based in the City and Borough of Birmingham, where we have a large exhibition centre.We're seeking a Campaign Marketing Manager with a passion for live events such as music, sports, or hobby-focused events.The successful candidate will lead marketing campaigns that engage audiences and promote events effectively.About the RoleLead...

About UsWe are a global hospitality leader, committed to providing exceptional experiences for our guests. Our hotel, Novotel Birmingham Centre, is a prime location for business and leisure travelers alike.Job SummaryWe are seeking an experienced Sales Team Lead to join our sales team. The successful candidate will be responsible for managing meetings,...

Occupational Therapist Lead - BirminghamBrainkind Neurological Centre York aims to improve the lives of people with brain injuries by providing expert neurorehabilitation services. Our centre uses a range of interventions to support individuals in regaining their skills and independence.Main TasksTo work within a specialist clinical area, utilising advanced...

**Job Title:** Mentor and Coach for Young People**Salary:** £22,000 - £25,000 per annumWe are seeking an experienced and compassionate Mentor and Coach for Young People to join our team at Seetec Business Technology Centre. As a Volunteer Mentor, you will deliver personalized support to help young people acquire essential skills and knowledge to enhance...

**Job Description**The Centre Marketing Manager will play a key role in delivering best-in-class marketing plans and ensuring excellent customer-facing campaigns, events, and communications. This includes:Delivering the centre marketing strategy and planProviding marketing support for trading and retailManaging the centre marketing budget and reporting on...

Company Overview">King Edward VI Sheldon Heath Academy is a mixed 11-18 academy that serves a vibrant and diverse community. We are committed to providing high-quality education and supporting the personal growth of our students.We were recently judged to be Good by Ofsted, reflecting our dedication to excellence and our aspirational goals for our...

University College Birmingham Careers is proud to offer a unique opportunity for a highly skilled Career Manager to join our team at the James Cond Centre for Sustainable Construction. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of the Centre, ensuring that it remains a vibrant and dynamic learning...