Contact Centre Team Lead Role

KPMG UK OpportunityKPMG is one of the world's largest and most respected consultancy businesses, and we are seeking a dynamic and experienced People Contact Centre Manager to join our Central Services team in Birmingham.This is a 12-month fixed-term contract opportunity, with the possibility of extension or permanent placement.In this role, you will be...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

Contact Centre Coordinator OpportunityAt Midland Heart, we're seeking a skilled Contact Centre Coordinator to join our team in Birmingham. As a Contact Centre Coordinator, you will play a vital role in providing exceptional customer service to our tenants, responding to their inquiries, and resolving issues in a timely and efficient manner. This is an...

Contact Centre Planning Team ManagerEstimated salary: £45,000 - £55,000 per annum.About the Job:We are recruiting a Contact Centre Planning Team Manager to join our team at Practice Plus Group. As a key member of our workforce planning team, you will be responsible for managing a team of Workforce Planning Managers who support operational teams to deliver...

Job DescriptionThis is a leadership role within our HR Shared Services contact centre, responsible for building a high-performing team and ensuring the smooth operation of our services. Key responsibilities include managing resources effectively, providing expert guidance, and collaborating with offshore support.RequirementsProven experience in a busy HR...

Job DescriptionOur company is seeking a seasoned Contact Centre Operations Head to lead our internal sales team and drive business growth.This role involves overseeing daily operations, assigning performance goals, and ensuring task completion.You will also develop budgetary and resource allocation plans, enforce policies, and motivate employees to achieve...

Our OfferWe offer a unique opportunity for a skilled ecological expert to join our dynamic team at LEAD Careers. As a key member of our team, you will be responsible for providing top-notch ecological and arboricultural services to our valued clients.A competitive annual salary of £55,000 is available.Opportunities for career advancement and a healthy...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

Job OverviewKPMG-UnitedKingdom is seeking a dynamic and experienced People Centre Manager to lead our team and ensure the smooth operation of our HR Shared Services contact centre.About the RoleThe successful candidate will be responsible for building a high-performing team, managing resources effectively, and providing expert guidance to improve overall...

Our company TEAM is based in the City and Borough of Birmingham, where we have a large exhibition centre.We're seeking a Campaign Marketing Manager with a passion for live events such as music, sports, or hobby-focused events.The successful candidate will lead marketing campaigns that engage audiences and promote events effectively.About the RoleLead...

About Brainkind Neurological Centre YorkBrainkind Neurological Centre York is a leading charity that aims to improve the lives of individuals with brain injuries in the UK. Our assessment centres, rehabilitation units, and hospitals use expert neurorehabilitation to support people in regaining lost skills.Salary and BenefitsA competitive salary of £40,000...

About UsWe are a global hospitality leader, committed to providing exceptional experiences for our guests. Our hotel, Novotel Birmingham Centre, is a prime location for business and leisure travelers alike.Job SummaryWe are seeking an experienced Sales Team Lead to join our sales team. The successful candidate will be responsible for managing meetings,...

A great opportunity has arisen for a Birmingham City Centre Team Member to join our team at Aparthotel Adagio. As a member of our team, you will play a key role in delivering exceptional customer experiences and ensuring that our guests feel welcome and valued. Your responsibilities will include welcoming guests, managing front desk operations, and handling...

Company Overview">King Edward VI Sheldon Heath Academy is a mixed 11-18 academy that serves a vibrant and diverse community. We are committed to providing high-quality education and supporting the personal growth of our students.We were recently judged to be Good by Ofsted, reflecting our dedication to excellence and our aspirational goals for our...

**Job Description**The Centre Marketing Manager will play a key role in delivering best-in-class marketing plans and ensuring excellent customer-facing campaigns, events, and communications. This includes:Delivering the centre marketing strategy and planProviding marketing support for trading and retailManaging the centre marketing budget and reporting on...

University College Birmingham Careers is proud to offer a unique opportunity for a highly skilled Career Manager to join our team at the James Cond Centre for Sustainable Construction. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of the Centre, ensuring that it remains a vibrant and dynamic learning...

We are seeking an exceptional leader to spearhead our Contact Centre operations, driving business growth, and delivering exceptional client experiences. As a seasoned professional in the legal or professional services sector, you will be responsible for leading a high-performing team, developing strategic plans, and implementing operational improvements.Key...

Landscape Architect Job OverviewWe are looking for a highly skilled Arboricultural Team Supervisor to lead our team at LEAD Careers. The successful candidate will have experience in delivering high-quality ecological and arboricultural services to clients.Develop effective strategies to meet client needs and expectations.Pursue ongoing professional...

Job DescriptionThis Reception role requires a skilled individual to manage access control, greet visitors, and ensure only authorised persons enter the building. The successful candidate will work in Birmingham City Centre with guaranteed hours, earning a competitive salary of £14/hour.Main Tasks:Manage all aspects of access control to a high standard.Act...

Occupational Therapist Lead - BirminghamBrainkind Neurological Centre York aims to improve the lives of people with brain injuries by providing expert neurorehabilitation services. Our centre uses a range of interventions to support individuals in regaining their skills and independence.Main TasksTo work within a specialist clinical area, utilising advanced...