People Operations Lead

22 hours ago


Birmingham, Birmingham, United Kingdom KPMG UK Full time

About KPMG UK

KPMG UK is a leading professional services firm that offers a wide range of services to its clients. Our company culture is built on core values such as excellence, integrity, and respect for the individual.

Job Overview

We are seeking a talented People Operations Lead to join our team in Birmingham. The successful candidate will be responsible for leading our People Centre, overseeing the delivery of HR services to our employees, and driving business improvement initiatives.

About the Position

The People Operations Lead will oversee the daily operations of the People Centre, including managing resources, developing processes, and improving service delivery. Key responsibilities include:

  • Developing and implementing process improvements to enhance employee experience and service delivery
  • Collaborating with stakeholders to identify business needs and develop solutions
  • Leading a team of HR professionals to achieve business objectives
  • Providing guidance and support to employees on HR-related matters

Expected Skills and Qualifications

  • Experience in a similar HR role, preferably in a contact centre environment
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively as part of a team

Salary Range: £50,000 - £65,000 per annum



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