Contact Centre Team Manager

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

We're seeking an experienced Contact Centre Performance Manager to join our team at Irwin Mitchell LLP. As a key member of our leadership team, you will be responsible for leading a Contact Centre team to deliver outstanding performance while maintaining high levels of customer satisfaction.About the OpportunityThis is an exciting opportunity for a talented...

About the RoleWe are looking for a dynamic Contact Centre Leader to join our team at KPMG UK. The successful candidate will have experience working within a busy HR Shared Services contact centre background and possess excellent stakeholder management and handling escalations skills.In this role, you will be responsible for developing and implementing...

KPMG UK OpportunityKPMG is one of the world's largest and most respected consultancy businesses, and we are seeking a dynamic and experienced People Contact Centre Manager to join our Central Services team in Birmingham.This is a 12-month fixed-term contract opportunity, with the possibility of extension or permanent placement.In this role, you will be...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

About the RoleWe are seeking a talented Contact Centre Team Lead - Human Resources to join our team at KPMG UK. This role involves leading a high-performing team and ensuring the smooth operation of our People Centre.In this position, you will be responsible for building a collaborative work environment, managing resources effectively, and providing expert...

Job OverviewKPMG UK is seeking an experienced People Contact Centre Manager to lead our team and ensure the smooth operation of our People Centre. This dynamic role offers a unique opportunity to build a high-performing team, manage resources effectively, and provide expert guidance to improve overall service delivery.

Contact Centre Sales Team Manager OpportunityWe are delighted to be partnering with a market leading organisation based in the East Midlands, who are recruiting for a Contact Centre Sales Team Manager opportunity. The successful candidate will be responsible for managing a team of sales professionals and driving business growth through exceptional leadership...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

About the RoleWe are looking for a highly skilled People Contact Centre Manager to join our team in Birmingham. As a key member of our Central Services function, you will be responsible for building a collaborative and positive work environment, developing and implementing recruitment and engagement strategies, and managing resources within budget.

A great opportunity has arisen for a Birmingham City Centre Team Member to join our team at Aparthotel Adagio. As a member of our team, you will play a key role in delivering exceptional customer experiences and ensuring that our guests feel welcome and valued. Your responsibilities will include welcoming guests, managing front desk operations, and handling...

Job DescriptionThis Reception role requires a skilled individual to manage access control, greet visitors, and ensure only authorised persons enter the building. The successful candidate will work in Birmingham City Centre with guaranteed hours, earning a competitive salary of £14/hour.Main Tasks:Manage all aspects of access control to a high standard.Act...

Job OverviewAbout the PositionHawthorn Medical Centre in Paulton seeks an organized and detail-oriented Administrative Support professional to join its dynamic team.The successful candidate will work approximately 30 hours per week, covering shifts from 8am to 6pm, Monday to Friday. Additional flexibility is required for overtime to cover absences due to...

**About Us:**Ward Security is a leading provider of security services solutions to UK businesses. Our team is dedicated to delivering exceptional service and supporting the growth and development of our employees.**Job Description:**We are looking for a motivated and organized Receptionist to join our team at 10 Brindley Place in Birmingham City Centre. In...

Candidates must be proficient in Salary: £34,000 - £40,000 depending on experience, with an estimated On Target Earnings (OTE) of circa £50,000. The role offers hybrid working arrangements, with 1-2 days per week spent on-site in the East Midlands region.

Education and Training RoleWe are seeking a dedicated Food Business Education Specialist to join our team at First Contact Chefs. As a key member of our educational team, you will be responsible for teaching culinary arts management, kitchen and restaurant operations, new food product development, and hospitality business management.The ideal candidate will...

About UsWe are a global hospitality leader, committed to providing exceptional experiences for our guests. Our hotel, Novotel Birmingham Centre, is a prime location for business and leisure travelers alike.Job SummaryWe are seeking an experienced Sales Team Lead to join our sales team. The successful candidate will be responsible for managing meetings,...

Salary and BenefitsWe offer a competitive salary for this role, estimated to be around £25,000 - £30,000 per annum, depending on experience.In addition to your basic salary, you can expect a range of benefits, including professional development opportunities, flexible working arrangements, and a supportive work environment.If you are passionate about...

Job SummaryThis role requires a strong understanding of administration and customer service principles. The ideal candidate will possess excellent communication and interpersonal skills, be able to work independently, and demonstrate flexibility in a fast-paced environment.Key Responsibilities:Act as the first point of contact between patients, doctors,...

OverviewMidlands Arts Centre is a leading arts centre in the heart of Birmingham, offering a unique blend of artistic, cultural, and community programmes. We are currently seeking an experienced Sales Director - Event Management to join our team.