Contact Centre Team Lead

Job Title: Contact Centre Team LeaderWe are currently seeking a highly skilled and experienced Contact Centre Team Leader to join our engineering firm. As a key member of our leadership team, you will play a critical role in driving customer satisfaction and increasing revenue growth through effective team management and strategic planning.This is a senior...

KPMG UK OpportunityKPMG is one of the world's largest and most respected consultancy businesses, and we are seeking a dynamic and experienced People Contact Centre Manager to join our Central Services team in Birmingham.This is a 12-month fixed-term contract opportunity, with the possibility of extension or permanent placement.In this role, you will be...

About the Job:We are seeking a highly skilled Contact Centre Team Manager to join our team, providing exceptional service to employees and driving continuous improvement in service delivery.You will lead a team of professionals, developing and implementing strategies to optimize team performance and manage attrition.Key Responsibilities:Lead a...

Job OverviewWe are seeking an experienced operational manager to lead our Contact Centre team and drive excellence in client service delivery.The successful candidate will have a strong background in workforce management, quality assurance, and team leadership. They will be responsible for developing and implementing strategies to enhance team performance,...

Contact Centre Planning Team ManagerEstimated salary: £45,000 - £55,000 per annum.About the Job:We are recruiting a Contact Centre Planning Team Manager to join our team at Practice Plus Group. As a key member of our workforce planning team, you will be responsible for managing a team of Workforce Planning Managers who support operational teams to deliver...

About the RoleWe are looking for a dynamic Contact Centre Leader to join our team at KPMG UK. The successful candidate will have experience working within a busy HR Shared Services contact centre background and possess excellent stakeholder management and handling escalations skills.In this role, you will be responsible for developing and implementing...

We're seeking an experienced Contact Centre Performance Manager to join our team at Irwin Mitchell LLP. As a key member of our leadership team, you will be responsible for leading a Contact Centre team to deliver outstanding performance while maintaining high levels of customer satisfaction.About the OpportunityThis is an exciting opportunity for a talented...

Job OverviewKPMG UK is seeking an experienced People Contact Centre Manager to lead our team and ensure the smooth operation of our People Centre. This dynamic role offers a unique opportunity to build a high-performing team, manage resources effectively, and provide expert guidance to improve overall service delivery.

About the RoleWe are looking for a highly skilled People Contact Centre Manager to join our team in Birmingham. As a key member of our Central Services function, you will be responsible for building a collaborative and positive work environment, developing and implementing recruitment and engagement strategies, and managing resources within budget.

Job DescriptionOur company is seeking a seasoned Contact Centre Operations Head to lead our internal sales team and drive business growth.This role involves overseeing daily operations, assigning performance goals, and ensuring task completion.You will also develop budgetary and resource allocation plans, enforce policies, and motivate employees to achieve...

About the Job:As a Contact Centre Team Leader at Coburg Banks, you will play a pivotal role in shaping the future of our client experience team. You will lead a team of approximately 10-15 colleagues, providing guidance, support, and coaching to drive exceptional service delivery and meet company objectives.The Key Responsibilities:Foster a high-performing...

Contact Centre Sales Team Manager OpportunityWe are delighted to be partnering with a market leading organisation based in the East Midlands, who are recruiting for a Contact Centre Sales Team Manager opportunity. The successful candidate will be responsible for managing a team of sales professionals and driving business growth through exceptional leadership...

About Brainkind Neurological Centre YorkBrainkind Neurological Centre York is a leading charity that aims to improve the lives of individuals with brain injuries in the UK. Our assessment centres, rehabilitation units, and hospitals use expert neurorehabilitation to support people in regaining lost skills.Salary and BenefitsA competitive salary of £40,000...

About UsWe are a global hospitality leader, committed to providing exceptional experiences for our guests. Our hotel, Novotel Birmingham Centre, is a prime location for business and leisure travelers alike.Job SummaryWe are seeking an experienced Sales Team Lead to join our sales team. The successful candidate will be responsible for managing meetings,...

At CCA Recruitment Group, we are excited to announce a unique opportunity for an experienced Contact Centre Sales Team Manager to join our team. This role is based in the East Midlands and involves managing a high-volume sales team.The successful candidate will have excellent leadership skills and experience in contact centre sales management. They will be...

A great opportunity has arisen for a Birmingham City Centre Team Member to join our team at Aparthotel Adagio. As a member of our team, you will play a key role in delivering exceptional customer experiences and ensuring that our guests feel welcome and valued. Your responsibilities will include welcoming guests, managing front desk operations, and handling...

Job OverviewWe are seeking a highly skilled People Centre Lead to join our team at KPMG UK. This role involves leading a high-performing team and ensuring the smooth operation of our People Centre.In this position, you will be responsible for building a collaborative work environment, managing resources effectively, and providing expert guidance to improve...

Company Overview">King Edward VI Sheldon Heath Academy is a mixed 11-18 academy that serves a vibrant and diverse community. We are committed to providing high-quality education and supporting the personal growth of our students.We were recently judged to be Good by Ofsted, reflecting our dedication to excellence and our aspirational goals for our...

University College Birmingham Careers is proud to offer a unique opportunity for a highly skilled Career Manager to join our team at the James Cond Centre for Sustainable Construction. As a key member of our staff, you will be responsible for overseeing the day-to-day operations of the Centre, ensuring that it remains a vibrant and dynamic learning...

Occupational Therapist Lead - BirminghamBrainkind Neurological Centre York aims to improve the lives of people with brain injuries by providing expert neurorehabilitation services. Our centre uses a range of interventions to support individuals in regaining their skills and independence.Main TasksTo work within a specialist clinical area, utilising advanced...