Customer Complaint Handler Lead

About the RoleThis is an exciting opportunity to join our Customer Operations Complaints team as a Complaints Case Handler - Claims Focus. As a key member of our team, you will be responsible for handling claims-related complaints, investigating issues, and ensuring fair outcomes for customers.You will work closely with other teams to drive continuous...

We are seeking a skilled Customer Experience Manager to lead our Repairs & Maintenance service. In this role, you will oversee the complaints process, ensuring timely and effective resolution. Your expertise in managing a planning function for a mobile workforce will be essential in driving customer service best practice.Job RequirementsYou will have...

Job DescriptionWe are seeking an experienced Complaints Handler to join our team in London. As a Complaints Handler, you will be working closely with our claims team and responsible for managing and resolving customer complaints related to claims in a timely, professional, and empathetic manner.

Job Summary:Hamilton Woods Associates are recruiting for a Complaints Assistant to provide temporary support on a part-time basis, with the possibility of extension. As a key member of the team, you will be responsible for handling customer feedback, providing excellent service and ensuring records are accurate.About the Role:This exciting opportunity is...

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

Claims Handler Job SummaryWe are looking for a skilled Claims Handler - Customer Focus to join our team at Hastings Direct. As a key member of our Claims team, you will play a vital role in resolving customer complaints, managing home claims, and delivering excellent customer service.About the RoleManage a portfolio of claims, prioritizing tasks to meet...

About the RoleThe Lead Generation Group is looking for a Remote Operations Director to oversee day-to-day operations and drive strategic initiatives. This role involves leading a team of customer service representatives, handling escalated customer issues, and implementing plans to achieve business objectives.Main Responsibilities:Team Leadership: Lead and...

Job Title: Complaints AssistantHiring organisation: Hamilton WoodsAbout the job: Temporary, 8-week contract for an organisation to oversee all customer feedback in Kent.Key responsibilities:Sit with and support complaint handlers to provide expert decision-making advice.Effectively manage the enquires inbox and carry out thorough investigations on received...

Job OverviewThis is an exciting opportunity to work as a Customer Complaints Advisor for CV-Library in Hounslow. As a key member of the team, you will be responsible for handling customer complaints and providing excellent customer service.Key ResponsibilitiesHandle customer complaints in a timely and professional manner.Provide clarity, advice, and support...

We are seeking a highly motivated Customer Feedback Analyst to join our team on a temporary basis. As a Customer Feedback Analyst, you will be responsible for supporting complaint handlers, managing the enquiries inbox, investigating and responding to complaints, and delivering excellent customer service.About the Role:Supporting complaint handlers by...

As a Complaints Resolution Lead, you will play a crucial role in delivering excellent customer service in our Repairs & Maintenance service. You will manage a team of Complaints Handlers, ensuring they have the necessary tools and support to resolve complaints effectively.About the OpportunityThis is a permanent, full-time position offering a competitive...

Hiring for a Temporary Customer Service Coordinator at Hamilton Woods. The successful candidate will be responsible for supporting complaint handlers, managing the enquiries inbox, investigating and responding to complaints, and delivering excellent customer service.About the Job:Supporting complaint handlers by advising on decisionsMonitoring and managing...

At Quilter plc, we are committed to providing exceptional customer service and resolving complaints in a fair and impartial manner.Job SummaryWe are seeking a highly skilled Complaints Resolution Lead to join our team in London. The successful candidate will be responsible for leading the establishment of a new section of our QC complaints team, expanding on...

Role OverviewHamilton Woods Associates is currently seeking a temporary Complaints Assistant to support the organisation in managing customer feedback.The successful candidate will work closely with complaint handlers to advise on decisions, monitor and manage the enquiries inbox, investigate and respond to complaints, deliver excellent customer service, and...

Job Description: Customer Complaints InvestigatorWe are seeking a skilled and empathetic Customer Complaints Investigator to join our team. This is a hybrid role with a minimum of three days in the office. The successful candidate will have a sound understanding of regulatory timescales and deadlines for complaint resolution, as well as strong written and...

About the Role:">We are seeking a skilled Customer Complaint Manager to join our team in Northampton. As a key member of our customer service team, you will be responsible for managing and resolving customer complaints in a fair and efficient manner.">This role requires excellent communication and problem-solving skills, as well as the ability to work under...

Housing Complaint Resolution Team Lead Job DescriptionThis role involves leading the Housing Complaint Resolution Team at Service Care Solutions Ltd. As a seasoned professional, you will be responsible for managing the team's workflow, resolving escalated complaints, and maintaining strong relationships with stakeholders.Main ResponsibilitiesLead the Housing...

Job Description:Lead the review of complaints and compensation, ensuring a rigorous approach at stage 2.Manage all contact and communication with the Housing Ombudsman and customers, implementing improvements to ensure compliance with the Housing Ombudsman Complaint Handling Code.This is a hybrid role, requiring three days in the office (Tuesday & Wednesday...

Job Description We are seeking a highly organized and communicative Customer Experience and Complaints Team Lead to join our team at International House London. This exciting role will entail working closely with the Exams Experience Supervisor and wider exams department to ensure the smooth running of the Exams Centre. As a key member of our team, you will...

Be-IT Ltd is seeking an experienced Claims Handler to manage complaints, handle claims and liaise with insurers to ensure timely and accurate solutions. The role requires excellent communication skills, a strong understanding of legal and insurance processes and the ability to manage multiple cases simultaneously.This is an exciting opportunity to work in a...