Office Administrator/Receptionist

1 month ago


High Wycombe, Buckinghamshire, United Kingdom Buckinghamshire Mind Full time
Job Title: Office Administrator/Receptionist

We are seeking a highly organized and proactive individual to join our team as an Office Administrator/Receptionist at our High Wycombe office. As the first point of contact for people at Bucks Mind, you will provide a friendly and efficient service, ensuring that all visitors are welcomed and their needs are appropriately met.

Key Responsibilities:
  • Provide reception duties, including managing incoming phone calls, emails, and in-person visits.
  • Log all incoming communications on the Bucks Mind CRM system.
  • Oversee the Bucks Mind room booking system and monitor and order stationery and office/cleaning supplies.
  • Work with the H&S Lead and Quality Lead to coordinate any work that needs doing in the High Wycombe premises.
  • Ensure the environment at High Wycombe is maintained in good order to support wellbeing of staff, volunteers, and people we support.
  • Support the ICT Lead with basic setup and asset logging of IT equipment and IT induction for new starters.
  • Carry out safety walk-throughs for new starters and train staff in the use of the fire evacuation chair.
  • Provide additional administrative support to the Quality Team and senior staff members as required.
Requirements:
  • Experience in a public-facing reception role or similar.
  • Solid office administration experience.
  • Good written and verbal communication skills.
  • Ability to manage own workload and manage conflicting priorities using a proactive approach.
  • Comfortable working independently with minimal day-to-day supervision.
  • Basic understanding of Health and Safety and comfortable with overseeing building security.
Benefits:

Please click the link below for more information on our benefits package.

Benefits | Buckinghamshire Mind Careers

Buckinghamshire Mind is an independent charity providing high-quality services to support and represent people with mental health needs in the local community. We work to provide a voice for people with mental health needs, to fight stigma, and campaign to influence policy and decision-making locally.



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