Office Manager

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Ebury Full time

As the Office Manager for Ebury Mass Payments, you will be responsible for ensuring the smooth operation of our High Wycombe office. This includes managing facilities, assets, and services, as well as providing administrative support to the team.

Key Responsibilities:
  • Lead employee experience and deliver a first-class workplace experience for employees and guests.
  • Manage facilities contract services, including building maintenance, purchasing, post room, security, cleaning, waste management, stationery, plants, coffee machine, pest control, environmental and building consultancy services.
  • Responsible for the planned and ad hoc/reactive maintenance and upkeep of the premises and equipment, including required safety checks and liaison with contractors.
  • General office management duties, including meeting room management, conference call facilitation, hot desk administration, supplies and stock management of office supplies, business card administration, company merchandise, monthly office social events, courier bookings, etc.
  • Ensure operational and services standardisation is aligned with the global facilities manager and with local Ebury representatives in the Country.
  • Assist with the inventory record keeping and basic maintenance (in collaboration with central IT) of all computer assets.
  • Ongoing monitoring and control of the pool, leased, rented or owned by the Company Cars.
  • Space and planning management, lead Moves and project coordination.
  • Accountable for assigned events to be held in the Offices as an Offsite or Bootcamp, Summer and Christmas Dinner.
  • Led the primary inbound communication channels and correspondence, including phone calls, mailboxes and physical packages delivered to the office.
  • Conduct satisfaction surveys and create action plans/site improvement plans.
  • Lead the duty of care, and health and safety programs with comprehensive policies and practices for the offices- and home-based workers.
  • Responsible for delivering full H&S compliance according to local regulations.
  • Organise all relevant Health & Safety staff training as necessary.
  • Manage travel bookings and expenses for the Head of Mass Payments, using our global travel & expenses platform, Navan.
  • Take responsibility for the planning of both company and employee events in the local office.
  • Manage and track executives' expenses, ensuring accurate reporting and reconciliation.
  • Provide comprehensive administrative assistance to executives, including calendar management, travel coordination, and meeting scheduling.
  • Demonstrable experience in multi-site/office administration in a corporate environment including meeting services, events and purchasing, company cars management and other office equipment in a mid-size organisation.
  • Facilities health and safety experience.
  • Strong oral and written English skills.
  • Bachelor in Business Administration, Tourism and Hospitality management is a plus.

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