Key Merchant Relations Manager

3 weeks ago

London, Greater London, United Kingdom Boku Full time

Boku is seeking an experienced Key Merchant Relations Manager to join our team. The ideal candidate will have a proven track record of delivering results in account management and business development.

The estimated salary for this position is $140,000 - $200,000 per year, depending on experience and qualifications.

About the Job:

  • You will be responsible for ensuring the satisfaction of portfolio merchants and delivering set revenue targets.
  • Develop and execute top accounts opportunity plans, identifying optimization opportunities and directing cross-functional task forces.
  • Manage relationships with portfolio Merchants, developing and maintaining strong partnerships.
  • Become a problem solver for partners in matters related to Local Payments, Settlement, Payment Marketing, and Customer Success.

Requirements:

  • Bachelor’s degree or higher in Business Administration, Economics, or related fields.
  • At least 7 years of prior experience in account management, business development, or sales with demonstrated success in end-to-end delivery from lead generation to achieving or exceeding revenue targets.
  • You are a self-starter with great attention to detail.
  • Excellent time management, prioritization, and delivery under pressure in fast-paced environments.
  • Experience of external and internal stakeholder management across multiple departments and time zones.
  • Experience with payments, mobile, e-commerce, website development, and digital technologies is strongly preferred.

Benefits:

  • We offer competitive compensation, comprehensive benefits, and flexible working arrangements.
  • Growth: Be part of a fast-growing global company where you can grow your skills and career.
  • Culture: Join a collaborative, innovative, and inclusive culture that values every team member's contribution.
  • We prioritize employee satisfaction and well-being, offering a range of programs and initiatives to support your personal and professional growth.

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