Head of Merchant Solutions

4 days ago

London, Greater London, United Kingdom Stack Recruitment Ltd. Full time
Job Title: Head of Merchant Solutions

About the Company:
Stack Recruitment Ltd. is a dynamic payment service provider committed to developing innovative, seamless payment solutions that foster global market inclusion. We are currently seeking a Head of Merchant & Commercial Risk to lead risk management strategy and oversee the onboarding of large enterprise merchants on a global scale, with a key focus on emerging markets.

Salary: £150,000 - £185,000 + up to 40% bonus potential

Key Responsibilities:
  • Risk Oversight: Manage the commercial risk process for onboarding enterprise merchants, ensuring robust frameworks are in place.
  • Contract Evaluation: Work with sales and legal teams to assess and negotiate contracts that meet regulatory standards.
  • Data Privacy & Protection: Ensure compliance with data privacy policies and industry best practices in safeguarding sensitive information.
  • Legal Collaboration: Advise the legal team on risk issues, offering insights on underwriting practices and contract obligations.
  • Market & Regulatory Analysis: Track market trends and regulatory shifts to adapt and enhance risk management strategies.
  • Stakeholder Engagement: Build strong relationships with key internal and external stakeholders, fostering collaboration.
  • Team Leadership: Lead and mentor a team of risk professionals, guiding them to consistently deliver high performance.

Required Skills and Qualifications:
  • 10+ years experience in high-level merchant risk management and onboarding, preferably in high-volume transaction settings.
  • 3+ years in a senior leadership role, with demonstrated success in team development and mentorship.
  • Proven experience in risk management, underwriting, or related fields, ideally within fintech or payments.
  • Strong expertise in commercial and credit risk and underwriting practices, especially within emerging markets.
  • Excellent negotiation skills and the ability to communicate complex risk concepts to non-technical audiences.
  • In-depth knowledge of legal frameworks and compliance requirements for merchant onboarding.
  • Ability to work across time zones and cultures, promoting teamwork and collaboration.
  • Experience in leading teams and managing projects in a fast-paced environment.

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